Customer Service
Customers: Empathy and Support Go a Long Way
Unexpected events happen every day, so be sure to give your customers patience, attention and support.
Unexpected events happen every day, so be sure to give your customers patience, attention and support.
Although some will see the business and technology challenges in 2021 as an inconvenience, the collision industry will most likely...
With 2021 now here, I dedicated some time to make some resolutions, and I hope you did the same.
It is time we ask ourselves questions about how we can embrace change. And now is the time to make...
On the backstretch of 2020, there will be more potholes with twists and turns. Look forward, be disciplined and remain...
Many of us have felt like we’ve been on a roller coaster since mid-March.
In the short time I’ve been behind the wheel of BodyShop Business, I’ve met some wonderful people, and I look...
