Are You Ready to Troubleshoot Complex Technological Systems?
BodyShop Business Publisher Scott Shriber asks the collision industry if it has the training necessary to deal with electronic stability control, TPMS, HAC/HDC and other technology.
Do You Know What You Do Well?
Acknowledging your strengths and weaknesses will make your business more efficient and productive.
A Lesson in Customer Satisfaction
Do you have a customer satisfaction killer (CSK) on your team?
Examining the Future of Collision Repair
Publisher Scott Shriber talks telematics, driverless cars and preparing for change.
2013, Here We Come
Here’s to another year of the most up-to-date information on the world of collision repair.
Another Year Gone
Publisher Scott Shriber expresses concerns over an industry getting older and explains why it’s important to plan for the future.
Parts, Parts…and More Parts
Publisher Scott Shriber discusses the growing trend of parts proliferation.
Parts Is Parts…Or Is It?
Publisher Scott Shriber encourages collision repair facility owners and managers to do their homework on parts procurement.
It’s Our Party…So Let’s Show Up!
Publisher Scott Shriber invites BodyShop Business readers and the industry to celebrate in the Big Easy at NACE.
When Witty Advertising Works
Publisher Scott Shriber discusses how humor, irony and creativity can pack a powerful punch.
BodyShop Business Celebrates 30th Anniversary
Publisher Scott Shriber reflects on his 30-plus year career in the automotive industry and the 30 years since the creation of BodyShop Business.
Are You Doing Your Part to Get the Next Generation Interested in Auto Repair?
The average age of people working in the automotive aftermarket sector is getting higher. There needs to be more focus on getting younger people interested in auto repair.