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Debate: Do Dealership Body Shops Perform the Lowest Quality Repairs? Yes.

Danny Wyatt, owner, Collision Service Investigators, Salisbury, N.C., argues that dealership shops perform the worst repairs.

DRPs: Good, Necessary Evil or Bad for Business?

Panel at WIN Conference delves into effects of DRPs on various-sized shops, reveals percent of shops’ revenue that’s DRP-driven.

PPG MVP Conference Attendees Fly High on Business Survival Strategies

Over 200 attendees at the PPG MVP Business Solutions Fall Conference held Sept. 13-15 in Nashville knew they were in for a treat when Jim “Murph” Murphy jumped onto the stage in a pilot’s suit. The U.S. Air Force fighter pilot and CEO of Afterburner, a corporate training company, wowed the crowd with a video

PPG MVP Conference Attendees Fly High on Business Survival Strategies

Over 200 attendees at the PPG MVP Business Solutions Fall Conference held Sept. 13-15 in Nashville knew they were in for a treat when Jim “Murph” Murphy jumped onto the stage in a pilot’s suit. The U.S. Air Force fighter pilot and CEO of Afterburner, a corporate training company, wowed the crowd with a video

Letters to the Editor

The New DRP I was confused by your January 2009 cover story [“The New DRP,” pg. 22]. There are so many reasons why DRPs should be banned, and even though the article touches on the fact that many people in the collision repair industry feel that way, it takes on a defeated tone. Rather than

COVER STORY: The New DRP

Without significant changes to current direct-repair programs, all parties involved are stuck with a system that has become a fertile garden for corruption, abuse, extortion and inefficiency.

Legislative Lowdown

California – The California Autobody Association (CAA) announced that it supports the Bureau of Automotive Repair (BAR) performing a survey of the automotive repair industry that would include labor rates. The Collision Repair Association of California (CRA), however, opposes the BAR’s inclusion of labor rates in its survey. The CRA opposes the survey because of

Crashless Cars and Driverless Vehicles Not Far Off, Say Experts

The subject of crashless cars and driverless vehicles once again took the spotlight in a recent Scientific American magazine article, with the observation that collision avoidance technology is beginning to migrate to lower-cost cars and trucks. The next development in this technology, the article says, is automated braking assistance, which many believe will be the

New York Shop Seeking $30,000 from GEICO

Two lawsuits filed against GEICO in Syracuse, New York, by Nick Orso’s Body Shop are moving forward after a Syracuse City Court judge denied GEICO’s motion to dismiss them. The suits, filed on behalf of customers and covering eight claims, seek to collect shortages in completed repair allowances and legal costs totaling about $30,000. Mike

MABA Supports Cost Containment Repeal

A Massachusetts Auto Body Association (MABA) representative testified at a recent Massachusetts Division of Insurance hearing in support of the proposed repeal of the state’s auto insurance cost containment regulation. MABA spokesman Steve Regan said that the regulation’s original intent to control insurance costs has evolved into a tool used by some insurers to pay