Coaching the Shop Team
The manager of an Indianapolis collision repair facility benefits from a positive outlook and a customized management system.
For Good Measure
You must make sure your techs are taking measurements to accurately diagnose the condition of a collision-damaged vehicle. If you don’t, you’ll cheat yourself, them and your customers.
SCRS Members Identify Disturbing Trends Regarding Insurer Abuse
The Society of Collision Repair Specialists (SCRS) has been monitoring for some time the actions of a number of insurance companies and how their processes and procedures have affected collision repairers and, ultimately, their customers. During this review, SCRS determined that it was in its membership’s best interest to offer its position on questionable business
Troubled Times
Insurer profits are at record highs, and body shop profits are at record lows. Steering is rampant and labor rates are being suppressed. And repairers are supposed to get along with insurers?
The Unofficial Collision Repair Dictionary: Part II
Class is back in session, students, as we take another look at terms used every day at our shops to figure out their true meanings.
DEG Announces 2008 Sponsors
Several key industry players are now sponsoring the Database Enhancement Gateway (DEG) project for 2008. CARSTAR Franchise Systems and ABRA Auto Body & Glass are Platinum sponsors, the highest level of sponsorship. Gold sponsors are Auto Body Hawaii, the Alliance of Automotive Service Providers of New Jersey (AASP/NJ) and the Washington Metropolitan Auto Body Association
Service Repair Information: An Important Tool
Accessing manufacturers’ proper repair procedures during the preproduction phase or when creating a repair plan is crucial to being efficient and profitable.
One Voice – Body Shops’ Business Climate
Body shop profits are being squeezed like never before, but not all repairers agree on the proper fix. One thing most repairers do agree on, however, is that more of them will have to do a better job of working together in order to effect change.
No Free Groceries: Body Shops Should Operate Like Grocery Stores
If you want something, you pay for it, and if you don’t pay for it, you don’t get it.
The Green Team: Eco-Friendly Ways
These body shop owners are hoping their eco-friendly ways and streamlined operations will boost their bottom line.
