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DRPs: Our Business Skills

Stop the finger pointing. How well we do in this trade has a lot more to do with our business skills than with how “bad” insurers are. In fact, direct-repair programs have, dare I say it, made many shops more efficient and profitable. It was more than 40 years ago, but I still remember sitting

Creating Your (Business) Plan of Attack

Whether you’re starting a new shop or you’re a veteran shop owner, writing and maintaining a solid business plan helps to ensure the continued success and growth of your organization.

The Right to Repair

Just how accessible is repair information these days and is legislation still needed to ensure a level playing field?

Get Buff

When, why and how to color sand and buff.

Send Me Your Best Student – Partnering with Vo-Tech Schools

Looking to take the local vo-tech school’s best and brightest? Fat chance – unless you’ve been partnering with that vo-tech school all along. If you’re all take and no give, don’t expect instructors to do you any favors when you suddenly need to hire.

The Cynic’s Guide to Structural Repairs

After 30 years of working on critically wounded vehicles, I can safely say I’ve pretty much done it all when it comes to surgical frame and structure repairs. I can also safely say that timely, quality repairs can still be done in our time-and-labor-hostile environment.

STRSW: Try It. You’ll Like It (Squeeze Type Resistance Spot Welding )

Considered expensive compared to other types of welders, resistance spot welders have met with a lot of resistance. Yes, they’re different than what we’re used to, but they also produce a factory-like weld in less time.

A Bay at the Beach: Rick’s Auto Collision

This thriving oceanside shop prospers in a DRP-free state where shop owner and teacher Rick Starbard is making waves in his industry.

Choosing the Right PBE Jobber

Good jobbers can make the difference between scraping by and earning serious profits. Learn what you should expect from this “vendor partner” – and what’s expected in return.