Reader’s Choice – Used Parts: Structurally Proper Repair?
“Is putting on a used part (e.g. quarter panel) considered a structurally proper repair when only the outer skin needs to be replaced?”
— Gary Atherton, general manager, Devoe Collision Center, Naples, Fla.
Industry Unity Finale: What Have We Learned?
As our Industry Unity series comes to a close, we look back at our examination of major industry issues and key in on what we’ve learned.
Practice Makes Perfect in PDR
A steady flow of paintless dent repair work is crucial to keeping a PDR specialist’s skills sharp, and can serve as justification for a select few shops having a specialist in-house. For most shops, however, outsourcing is the way to go.
Podcast Offers Tips on Cutting Cycle Time
Auto collision repair shops need to fix cars faster to boost profits and keep customers happy, and expert Kent Carlson provides key tips on reducing cycle time in a new podcast from Scene Genesis. Shorter cycle times are good for carriers, customers and shops, which can keep more work and money flowing through the shop,
LORD Offers New Products and Promotion
LORD Corporation, maker of Fusor Automotive Repair Adhesives, launched four new products and a special offer on a LORD/Hendrick Motorsports Cooler on April 1. The new products were specifically designed to reduce comebacks, improve cycle times and restore damage to pre-accident collision. Designed to provide undetectable structural and cosmetic repair of composite plastics, LORD Fusor
California Senate Hears Anti-Steering Legislation, Introduces Capping Bill
The Collision Repair Association of California’s (CRA) two sponsored bills, Senate Bills 1059 and 1167, were heard by the Senate Committee on Banking, Finance and Insurance on April 2, coinciding with CRA’s Legislative Day. The CRA says insurers successfully convinced the California Chamber of Commerce to oppose S.B. 1167, which mandates that once a vehicle
DOIs: The Fox Guarding the Henhouse?
For the most part, collision repairers believe state departments of insurance turn a deaf ear to their concerns. Here’s an in-depth look at the role they play in regulating the insurance industry.
A Lean Transformation
The New Year brought us another opportunity to transform an existing body shop from the traditional way to a better, process-centered way. So we ripped off the Band-Aid and got started.
Gary Collins, Collins Collision Center
Location: Philadelphia, Pa. Established: 2000 Gross Revenue: $1 million Square Footage: 15,000 No. of Employees: 11 Services: Full-service collision repair, mechanical repair and towing What’s it like being married to Joe Frazier’s daughter? The buildup to meeting him was kind of difficult, but once I met him I realized he was the sweetest guy in
Troubled Times
Insurer profits are at record highs, and body shop profits are at record lows. Steering is rampant and labor rates are being suppressed. And repairers are supposed to get along with insurers?