The Unofficial Collision Repair Dictionary: Part II
Class is back in session, students, as we take another look at terms used every day at our shops to figure out their true meanings.
One Voice – Body Shops’ Business Climate
Body shop profits are being squeezed like never before, but not all repairers agree on the proper fix. One thing most repairers do agree on, however, is that more of them will have to do a better job of working together in order to effect change.
Proper Plastic Repair Procedures
Given the shrinking pool of repairs, it’s probably a wise strategy to look for opportunities everywhere you can. Plastic repair is one of them.
It’s Now or Never: A Proposed Code of Ethics for the Collision Repair Industry
People are funny. Most of the time, if something bothers them, they just complain about it and do nothing. We all know why, too: It’s easier to whine than actually do something to address what we’re whining about. Taking action is the rougher road to choose. That’s why there are monuments built and history books
Detailing for Dollars
You’re likely already washing the exterior of customer
vehicles. Maybe it’s time to consider taking car cleanup
one step further.
Suing as a Solution?
My lawyer friend told me that all parties involved in the collision repair industry are still trying to get away with all they can because there haven’t been enough lawsuits yet. I explored that theory and found he may be right.
Turning Vendors into Partners
Identifying your vendors’ weaknesses and then helping them improve their businesses will improve your business as well.
Rethinking Shop Profitability
The collision repair climate has changed a lot over the past 20 years. A look at your
numbers can reveal a new strategy for making money in this new environment.
What Kind of Repairs Do You Want to Do?
The only way to achieve consistent, quality repairs is to establish clearly defined goals and communicate them to your staff.
Antitrust
‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.