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Creating Your (Business) Plan of Attack

Whether you’re starting a new shop or you’re a veteran shop owner, writing and maintaining a solid business plan helps to ensure the continued success and growth of your organization.

Insurer-Owned Shops: Anomaly or Trend

er relationships?”– Johnny Reyes, operations specialist, Pacific Collision Center, Inc., Placentia, Calif. Question answered by: Charlie Barone Among the greatest concerns of body shop owners in the United States is the possibility of a developing trend toward insurance company ownership of body shops. While the advancement of the Sterling/Allstate venture appears to be rapid in

PCers Run Amuck

Re-repairs vs. ongoing repairs.

Making Things Happen on the Hill

While his breakfast may be unconventional, Bob Redding’s typical day usually follows a standard pattern – and it’s a busy one. When Congress is in session, you’ll likely find Redding – the Automotive Service Assocation’s Washington, D.C. representative for the past 10 years – at a hearing on the latest industry issue, catching up on

You Want a Piece of Me: Sectioning

The term sectioning makes some of us regress into our memories to a time when we lived to cut and splice automobile bodies to such an extent that they became unrecognizable as to their original make or model. Come on, admit it, at least half of you are looking back, somewhat reverently, thinking about the

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The Incredible Shrinking Industry

After a buying spree in the late ’90s and a struggle to integrate acquired shops into a “corporate” culture, consolidators are getting back on track and preparing to grow again. But this isn’t a death sentence for all independents.

Every Claim Is Not the Same

Insurance companies have led most consumers and shop owners to believe there’s no difference between first- and third-party claims – even though entirely different sets of laws and rules apply. And these differences can affect every aspect of your shop, from job scheduling to parts selection to liability to profitability.

Letters to the Editors

If You Do It, Charge for It Dear Ms. Georgina Kajganic: In response to Mr. Yurek’s article, “If You Do It, Charge For It” [Sept. 2001, pg. 36], it’s about the same things my father complained about. We’re a company of 50 years located on the same corner and have the same company name. I’ve

The Shop in the Middle of Nowhere: Tyler, Pa.

Cataldo’s Collision Service