Do You Duplicate OE…Or Not?
Duplicating what the OE factory did during assembly isn’t as simple
as it seems…because not all procedures duplicate the factory build process.
Shop Profile: Schoonover Bodyworks & Glass
This third-generation shop owner has his own way of doing things…influenced by a grandfather and father who preceded him.
Sherwin-Williams Introduces All-Digital Training Programs
Switch from standard, printed manuals to digital textbooks saves paper and enhances learning process.
CCC Information Services Inc. Launches Carwise Solution
CCC Information Services Inc. announced the launch of the Carwise Solution today, a consumer-facing offering that extends the reach of CCC’s repair status update solutions to the iPhone and web. Carwise automatically delivers status updates to consumers from repairers whenever key repair milestones are met. CCC ONE UpdatePlus delivers status notifications via text message and
Targeting a DRP
How do you get DRPs in a market where insurers already have enough shops on their lists?
Should I Be an MSO?
I tried opening a second shop more than 20 years ago and failed, but I learned a lot from that failure and am a better businessman today for it. With the MSO model taking off, I’m looking once again at adding another store.
Ameriprise Launches ‘Shop of Choice’ Website for Collision Repair Industry
Ameriprise Auto & Home Insurance has announced the launch of its new auto claims processing website for the collision repair industry: www.theshopofchoice.com/ameriprise. All collision repair shops that have Internet access will be eligible to register on the site and participate in what Ameriprise calls “a more efficient and easy way to submit vehicle repair estimates
An Analysis of Progressive Insurance vs. North State Custom
What North State Custom’s successful defense against a lawsuit brought by Progressive means for the collision repair industry.
Wisconsin Has Its First Female Champion in Collision Repair Category of SkillsUSA Competition
Liz Moore recently became Wisconsin’s first female champion in the collision repair category of the April 12 SkillsUSA competition held in her state. With her victory, the 17-year-old senior at Freedom High School earned a trip to Kansas City, Mo., in June to compete in the national SkillsUSA competition in the collision repair category, which
Mitchell Adds Auto Buying Program to WorkCenter Total Loss
Mitchell International has announced a total loss vehicle replacement partnership with Zag, a TrueCar Inc. company that provides online and mobile car buying programs for several of the nation’s leading membership and service organizations. Providing a dedicated Total Loss Auto Buying Program as a complement to WorkCenter Total Loss will help carriers increase customer satisfaction