A Few Good Techs
Is there really a technician shortage or just a misappropriation of qualified techs? Is the pool of technicians shrinking faster than the collision repair market?
Will the end result be higher door rates?
6% Net – 15% = Bad…Getting the Repair Plan Right
Our industry has a tough time getting the repair plan right when we have the car. Now some genius thinks that we’re going to get it right by looking at photos and that we can give back 15%? Still, I’m sure shops will be bidding like crazy — underutilization being the motivator,” says DCR Systems
Standard Operating Procedures – Working Smarter, Not Harder
Maximize productivity by standardizing “best practices” across your organization. “Since we started truly implementing standard operating procedures, it’s a statistical fact that I only spend two hours a week in three locations and that we grew from five employees to 50 in a four-year time period,” says Troy Gates, owner of a three-shop operation called Gates
Passion and Pachysandra: Metro Toyota Scion Accident Repair Center
As I glanced at the pachysandra planted in the landscape bed just outside of the front door, I knew I was about to enter a very special place. You see, I love pachysandra, having grown up in a house that had a huge bed of it in the front yard. Not only did it make
Facing Your Fears
If you’re making decisions out of fear, you’re making bad decisions. Although this shop owner was referring to how repairers are agreeing to just about anything because they’re afraid — afraid of angering an insurer, afraid of losing work, afraid of going out of business — his comment, taken in the larger context, epitomizes a
In SOPs We Trust
Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.
WIN Announces Last Call for Most Influential Women Award Nominations
The Women’s Industry Network (WIN) has issued the final call for nominations for WIN’s prestigious Most Influential Women (MIW) awards.
PMCLogic’s P&M Management System Now ‘Driverless’
Shops can now easily track the usage of all P&Ms, generate accurate cost analysis and KPI reports, and produce a P&M estimate or invoice on every repair they do without any human interaction.
Auto Dealerships Suffered Largest Decline In 18 Years In 2008
A record number of automotive dealerships closed in the United States during 2008, and Detroit Three dealerships took the biggest hit, research and analysis firm Urban Science reported. The company’s Franchise Activity Report showed that the nationwide dealership count for 2008 fell by 881, or 4.2 percent, to 20,084 last year. The decline was the