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Hydrate Your Business

A recruiting and training plan now can stave off your thirst for employees later.

The Big Stuff

There may be less insurer involvement and less overcapacity in the heavy truck collision repair business than there is in the passenger car business, but it has plenty of its own unique challenges.

Sold!

“How do you evaluate and sell your business?”

‘Good Customers’: More Harm Than Good?

When the boss refers to someone as a good customer, it usually means doing extra work for free. So, from a commission tech standpoint, a “bad customer” is actually more profitable.

Going Head to Head

Collision repair consolidators seem focused on customer service as opposed to offering insurance companies even lower repair costs. They’re also concentrated on honing their operations to a razor sharp state of efficiency (which, incidentally, will lower repair costs).

Strategies to Stretch Profit Margins

Your options for increasing profit margins are limited when a vendor supplies you with the part, material or service. Instead, focus on improving the one profit margin you do have direct control over: labor.

Build a Better Mousetrap, and the World Will Beat a Path to Your Door

7 strategies for quality-driven shops to maintain profitability in a marketplace fixated on “fast” and “cheap.”

Shop Profile: Working Smart

Shop Name: Quality Collision Repair Inc. Location: Rockledge, Fla. Established: 1983 Square Footage: 6,642 Owners: Everette and Sandy Sharpe No. of Employees: 10 Repair Volume/No. of Cars Per Month: 60 cars per month Average Repair Cost: $1400 Shop Layout Working on his business – rather than in his business – has allowed this shop owner

The Lamborghini Gallardo

Please God, let me live to be 152. I don’t make this plea because I’m afraid to die, but because that’s when Lamborghini will give me the best birthday present of all – its Gallardo. Forget about sweet 16, with its raging hormones and chronic cases of acne. Automobili Lamborghini SpA proved that 152 is

Send Me Your Best Student – Partnering with Vo-Tech Schools

Looking to take the local vo-tech school’s best and brightest? Fat chance – unless you’ve been partnering with that vo-tech school all along. If you’re all take and no give, don’t expect instructors to do you any favors when you suddenly need to hire.