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A View of the Industry

A snapshot of the “Collision Industry” survey.

If You Build It: New Century Collision Center, Winchester, Va.

Name: New Century Collision Center Location: Winchester, Va. President: Bud Harlow Established: 2001 Shop Size: 32,000 square feet Number of Employees: 13 Average Repair Ticket: $1,457 In the collision repair industry since 1955, Bud Harlow has learned every aspect of the trade – from working as a line tech and a shop manager to being

Shop Owner Profile: What Kind of Men and Women Head the Nation’s Collision Repair Shops?

Are they ready for retirement or taking over the family business? We polled some of our subscribers – maybe even you! – to find out more about the people leading this industry.

Personnel Profile

That was then … An unthinkable thing happened on Jan. 14, 1914: Henry Ford had the audacity to raise Ford Motor Company’s minimum wage to $5 a day – and then, as if that weren’t enough, he allocated $10 million of the $25 million in company profits for his workers. This will ruin the industry,

Why No One Wants Smart Kids to Become Repairers

“Why do our best students get pushed to go to college when we know that only 25 percent of all college graduates go on to employment in their field? Meanwhile, trades are overlooked. How can the collision industry compete with white collar, high-tech industries?” – Dan McClellan, autobody instructor, Great Johnstown Vocational Technical School, Johnstown, Pa

Let’s Face It, We’re All Going to Die Someday

Unless you’re one of those people riding around with a bumper sticker on your car that says, “I’m spending my kid’s inheritance,” it’s never too early to start planning the distribution of your estate.

Building a Winning Team

Are the people who help you run your shop first-string or just benchwarmers? Choosing trustworthy and hard-working managers can make or break your shop’s progress and success. Does your team have what it takes to win in the competitive game of collision repair?

Point and Click for Parts

Buying crash parts online may save a lot of shops a lot of time. But as the Internet continues to grow and online parts dealers continue to pop up faster than long-lost cousins at a lottery winner’s mobile home, the question of whether or not the industry is ready remains. The technology seems to be there, but does that mean it’s a good idea?

Suck It Up: Dust Extraction Systems

A dirty shop may discourage customers from giving you their business and techs from wanting to work at your business. One way to keep your shop cleaner is to use a dust extraction system – which sucks away sanding dust and helps create a working environment that doesn’t suck. Got that?

Getting Your Money’s Worth

"How does a consolidator arrive at the value of a shop?" — Clyde Wilkerson, owner, Wilkerson Body & Frame, Kokomo, Ind. To answer this question, we must first define which type of consolidator you might be dealing with. Collision shop consolidators generally fall into one of two categories. The Predator First, there’s the consolidator whose