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The Power Of Perception

It’s been said that the way people are dressed or how they look will make a difference with how they’re treated.

Industry Bypass: The Three C Body Shop

Situated next to Route 3 – the original highway that ran across the Buckeye State from Cincinnati to Columbus to Cleveland before Interstate 71 was constructed – Three C Body
Shop does anything but go with the flow.

Set on Vettes

The Chevrolet Corvette is an American icon recognized the world over for its outstanding performance and handling prowess.

Partnering With A Paint Company

With so many paint-company partnership programs in the marketplace, making a decision which – if any – to join can be a confusing and time-consuming decision.

Constructing Solid Supplier Relationships

The notion of building a partnership with someone who is selling you something is foreign to a lot of people.

Smokin’ Survey Results: Poll of ASE Techs by Valvoline

Conducted by The Valvoline Company, the annual poll questioned a national sample of 200 National Institute for Automotive Service Excellence (ASE) master technicians by telephone on such topics as car safety, electric vehicles and preventative
maintenance.

Bankers Don’t Bite

I’m convinced that most small-business owners are scared to death of bankers. They view loan officers as stiff-lipped stuffed-shirts who exist only for the pleasure of foreclosing on little old ladies on Christmas Eve.

Working Smarter Not Harder

Name: Jerry’s Body Shop Location: DeLand, Fla. Owner: Jerry Doyle Established: 1976 Square Footage: 10,000 Number of Employees: 11 Repair Volume: 60 cars per month Average Repair Cost: $1,500 After 40 years in the collision-repair industry, you’d think a bright guy like Jerry Doyle would’ve learned not to help his competitors. Yet, several evenings a

Finders Keepers: Qualified Technicians

With a shortage of qualified technicians plaguing the industry, shop owners are asking, “Where’s the best place to find my next employee?” The answer: in your own back yard.

Learning to Learn

If you would say to the typical collision-shop owner or technician, “You can have anything you want to improve shop productivity”, what do you suppose the most common answer would be? Chances are, it would focus on some new technological advance in equipment or tools.