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The Best Definition of Leadership: Crime Doesn’t Pay (the Deductible)

Though the story seems like perfect fodder for a Dragnet episode, the following event is, well, just the facts. This is the city, Fort Worth, Texas. Doug Germany works here. He carries a clipboard. [Enter theme music – “Dum-de-dum-dum. Dum-de-dum-dum-dum …”] It’s 10 a.m., and the day at Craig’s Collision Center, on Beach Street, starts

The Dodge Sprinter: a Common Criminal’s Dream Car

Sure the Dodge Sprinter is a great automobile for tradesmen and large families, but it’s really the perfect getaway car for that bank robbery you’ve been planning.

Magnum RT: That Thing’s Got a Hemi?

But It’s a Station Wagon!

Nissan Murano: Motorin’

Crossover Cool: Nissan says the Murano was developed, designed and engineered specifically for the North American market and represents Nissan’s first entry into the crossover SUV segment. Total Damage? The Murano SE (for sport) starts at $28,200, and the SL (for luxury) starts at $29,150. It’s What’s On the Inside that Counts: Sure, the outside

Sell your Estimate

If you’re not explaining your estimate to a consumer and preparing him for why your competitor’s estimate may be lower, you might as well not bother writing the estimate.

The H2: A 6,400-Pound Baby Hummer

With the birth of the Hummer H2 (the younger brother of the military-inspired Hummer H1), the ultimate off-road machine just became more civilian- and freeway-friendly. Though not as big its big brother, the H2 isn’t small by any means, nor is it completely civilized. I predict this new addition could lead to a messy sibling

Mastering the Mig

When I was faced with writing about MIG welding, it brought back memories of a friend who has long since passed on to the other side. What my friend Bernie lacked in luck (hence his early demise from an untimely car accident), he made up for with good intentions.

Cars to Come

SUVs, sedans, coupes, minivans – sometimes all rolled into one. They look futuristic, but you could be seeing some of them on the road – and in your shop – as early as next year.

Shedding Profits

Fatten up gross sales by $20,000 a year and add mass to your techs’ paychecks too – all by focusing on and charging for what you do best: collision repair

May the (Work) Force Be with You

The collision industry’s workforce is dwindling at an alarming rate, and journeymen are just about as hard to come by as Jedi Masters. To combat this shortage and to stay competitive in the years to come, take a cue from the Jedi Code: Pair an apprentice with a mentor.