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Simply Success: Richard Cossette

Name: Lehman’s Garage, Inc. Location: Minneapolis, Minn. Owner: Richard Cossette Established: 1917 Square Footage: 66,000 (four shops) Number of Employees: 85 (four shops) Repair Volume: 907 cars per month (four shops) Average Repair Cost: $1,400 Success. It means different things to different people, but one belief is often associated with it – it’s difficult to

Steel the One: Aluminum and Plastics

Fifteen years ago, most of us would have scoffed at the idea of amass-produced, all-aluminum auto, such as the Acura NSX, or a production automobile with exterior plastic panels, such as the Saturn.

Industry Bypass: The Three C Body Shop

Situated next to Route 3 – the original highway that ran across the Buckeye State from Cincinnati to Columbus to Cleveland before Interstate 71 was constructed – Three C Body
Shop does anything but go with the flow.

Set on Vettes

The Chevrolet Corvette is an American icon recognized the world over for its outstanding performance and handling prowess.

Partnering With A Paint Company

With so many paint-company partnership programs in the marketplace, making a decision which – if any – to join can be a confusing and time-consuming decision.

Constructing Solid Supplier Relationships

The notion of building a partnership with someone who is selling you something is foreign to a lot of people.

Room to Grow

Name: American Auto Body Location: Akron, Ohio Owner: Joe and Rocky Piscazzi Established: 1976 Square Footage: 20,000 Number of Employees: 10 Repair Volume: 60 cars per month Rocky Piscazzi recently learned that relocating to a new body shop can trigger Murphy’s Law of moving – everything costs more than expected. “Even though I’ve learned that

Working Smarter Not Harder

Name: Jerry’s Body Shop Location: DeLand, Fla. Owner: Jerry Doyle Established: 1976 Square Footage: 10,000 Number of Employees: 11 Repair Volume: 60 cars per month Average Repair Cost: $1,500 After 40 years in the collision-repair industry, you’d think a bright guy like Jerry Doyle would’ve learned not to help his competitors. Yet, several evenings a

When the Goan Gets Tough: the Goan Body Shops

The age of refinish technology has yet to dawn in India. With a population in excess of 900 million, labor is cheap and plentiful and money is scarce. Needless to say, specialized collision-repair equipment is virtually nonexistent. Although India has only 5 million cars and CVs, the demand for collision-repair shops is high. The roads

Working Magic: Paintless Dent Repair (PDR)

PDR is only as good as the operator on the other end of the pry tool.