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Made in Taiwan

You know that aftermarket parts come from Taiwan, but do you know what specific companies those parts come from? Probably not. But you will. For the next few months, we’ll take a look at several of the key Taiwanese A/M parts manufacturers.

Live From Motor City: The 2000 North American International Auto Show (NAIAS)

With our press badges in hand and our cameras poised, we scoured the North American International Auto Show in search of the world’s coolest concept cars. Ever seen a Bugatti Veyron or a Mercedes-Benz SLA? We have — and we have pictures to prove it!

Industrialization of the Industry

You don’t have to manufacture automobiles, guns or hamburgers to take advantage of the industrialized process. Such assembly-line concepts can be applied to vehicle repairs, too. Some shops have gone so far as to specialize in departments — paint, metal, mechanical — but they could go even further.

Understanding Structure

Your customers cherish their automobiles — giving them names and personalities. And while you can dispute whether cars have souls, you can’t dispute that they have dimension. In fact, looking at cars as 3-D objects is the heart and soul of understanding structure.

Proper Prep Work

It’s impossible to guarantee a flawless finish every time, but if your prep techs are good, they can guarantee you’ll be off to a good start.

Managing To Be Great

Great managers possess an uncanny knack for juggling, allowing them to be everything to everybody.

Insurer-Related Profile: Relationships with Insurers

Some shop owners got mad, some got even and some didn’t even get mad.

The Road of Success

Focus on Dick’s Body Shop……

Among the Elite

Name: Elite Auto Painting and Body Repair Location: Modesto, Calif. Owner: Moises Martinez Established: 1994 Square Footage: 18,000 Number of Employees: 16 Repair Volume: 120 to 140 vehicles per month Average Repair Ticket: $2,100 Making good decisions has become a habit for Moises Martinez. Start with the 34-year-old’s decision to open his own shop after

Steel the One: Aluminum and Plastics

Fifteen years ago, most of us would have scoffed at the idea of amass-produced, all-aluminum auto, such as the Acura NSX, or a production automobile with exterior plastic panels, such as the Saturn.