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DRPs, Here We Come? Handling All the Paperwork

Handling all the paperwork that comes with being on direct-repair programs doesn’t scare us. Let me tell you why. Part 3 of a year-long series.

Inside an Old-Timer’s Toolbox

In the early days when a bodyman faced a repair problem, he couldn’t just buy what he needed. He had to conceive a tool that would repair the problem- and then forge it himself.

OE Direct: Friend or Foe?

OED discounts OE parts, making them more appealing to the insurance industry and benefiting the repairer, who might have otherwise had to use aftermarket. But the forced vendor relationships, erosion of parts profits and possible insurer involvement are raising repairer eyebrows and concerns.

Gunning for You: HVLP Gravity-feed Spray

Becoming the industry’s “gun of choice,” HVLP gravity-feed spray guns save you money and do most of the work for you. I recently visited autobody paint shops in far corners of the country. Every single one was using gravity-feed spray guns, most of them high volume, low-pressure (HVLP). How did this style of spray gun

Life Savings Be Damned

The 2003 Maybach by Mercedes-Benz

PDR: The Urban Legend of Body Repair Revealed

Back in ’80s, strange tales circulated about paintless dent repair techs’ “magically” disappearing dents. As the rumors grew, I convinced myself that these guys were dabbling in the black arts. (If not, then why all the secrecy, huh?) But when I got tired of losing work to them, I decided to take my chances and learn the skill myself.

Inside Your Body Shop Spraybooth

Stumped by what’s going on inside your spraybooth? Can’t figure out why your paint work isn’t premo? You’re not alone. Check out this reader Q&A, and you just might find the answers you need.

Rear Clipping: Does It Deserve Its Bad Rap?

We’ve all heard horror stories about rear full body sectioning, which has lost its favorable status with insurers, repairers and consumers. But was the problem the procedure – or the people performing it?

Those Are the Brakes: In House or Out of House?

Since no two brakes jobs are the same, some shops choose to send brake repairs out of house to avoid an extra possible headache. Others choose to tackle the repairs themselves. What’s right for you depends on how much control you want to have over what often becomes a complicated repair.

Hitting Your Mark: Accurate Estimators

Writing an accurate estimate takes precision and skill. Are your estimators up to the challenge? With knowledgeable and personable estimators leading your team, your shop will win customers and score profits.