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Rental Car Anti-Steering Legislation Introduced in Maine

The Maine Legislature is considering a bill stating that insurers providing rental vehicle reimbursement coverage may not require an insured to use or not use a particular rental vehicle company or rental vehicle company location. It also establishes disclosure requirements when insurers process a claim or write motor vehicle insurance. The bill defines "rental vehicle

Maine TV Station Spotlights Insurer Steering Against Body Shops

A TV news station in Maine, WGME 13, recently put the spotlight on steering with a special “13 On Your Side” report on how insurance companies are interfering with the relationships collision repair facilities have worked hard to build with customers. In the report, a female customer talks about how she was “bullied” into taking

New Study Released on Drowsy Driving

A study by the AAA Foundation for Traffic Safety found that an estimated 17.6% of all fatal crashes from 2017-2021 involved a drowsy driver.

Auto Care Association, ASE Announce 2024 World Class Technicians

The two organizations provide this annual recognition to professional technicians who have attained ASE certification in 22 specific areas during the previous calendar year. 

Auto Body Repair: The Right Way, the Wrong Way and Another Way

In a perfect world, every repairer would make the right decisions in every repair, but we don’t live in a perfect world.

Auto Body Consolidation Review 2023: Growth Never Rests

The collision repair industry has shown impressive resilience amidst a downturn in global M&A activity.

Enterprise Reports Length of Rental Continues to Decline

Enterprise is reporting that LOR continues to decline for collision-related rentals, with overall LOR for in Q4 2023 at 17.7 days, a one-day decline from Q4 2022.

BASF Releases 2023 Color Report for OEM Coatings

This year’s report backs up its previous finding that the traditional automotive color wheel is going through a transformation.

Report Says M&A Activity Remains Healthy in Aftermarket

An aging U.S. car parc, growing miles traveled and increased vehicle complexity have underpinned robust demand across many automotive aftermarket subsectors.

Feeling the Pressure? Follow the 7 E’s

Auto insurers are hemorrhaging profits and thus have clamped down on claims costs. Following the 7 E’s might be the solution.