Know Body Shop’s Problems to Start Lean Transformation
Is someone trying to sell you slick lean “tools” before you’ve identified your shop’s problems? Fall into this trap and you may be very disappointed by the outcome.
PPG MVP Conference Attendees Fly High on Business Survival Strategies
Over 200 attendees at the PPG MVP Business Solutions Fall Conference held Sept. 13-15 in Nashville knew they were in for a treat when Jim “Murph” Murphy jumped onto the stage in a pilot’s suit. The U.S. Air Force fighter pilot and CEO of Afterburner, a corporate training company, wowed the crowd with a video
PPG MVP Conference Attendees Fly High on Business Survival Strategies
Over 200 attendees at the PPG MVP Business Solutions Fall Conference held Sept. 13-15 in Nashville knew they were in for a treat when Jim “Murph” Murphy jumped onto the stage in a pilot’s suit. The U.S. Air Force fighter pilot and CEO of Afterburner, a corporate training company, wowed the crowd with a video
AMI Celebrates 20th Anniversary
This year marks the 20th anniversary of the Automotive Management Institute (AMI), which offers more than 1,000 approved courses, a faculty of 260 accredited instructors and the Accredited Automotive Manager (AAM) designation. Its programs have attracted 177,000 enrollments throughout North America. The Institute was founded 20 years ago based on the concept that there was
Stand Out from the Competition – Gates Auto Body
Gates Auto Body believes that standard operating practices allow companies to do what their competition doesn’t – turn their employees into top performers and maximize results.
Profits: Not A 4-Letter Word -You Can Only Learn Lean By Doing.
Speed Is the Key When attempting to create a continuous flow between all the steps in your process, the areas where work doesn’t flow at the pace the customer is pulling will become obvious, forcing you to correct them immediately. by John Sweigart It has always been — and continues to be — difficult explaining
Insurers Don’t Set Prices – Unless We Let Them
It’s time that we, as repairers, start holding insurers, information providers – and each other – accountable for the state of our industry.
You Could Put An Eye Out with That
I’m going to tell you about things that could hinder your business.
The Incredible Shrinking Industry
After a buying spree in the late ’90s and a struggle to integrate acquired shops into a “corporate” culture, consolidators are getting back on track and preparing to grow again. But this isn’t a death sentence for all independents.
Let Your People Grow
When properly motivated and directed, employees drive the processes that result in quality, innovation, efficiency and customer satisfaction … a.k.a. your shop’s success.