The YouTube Effect
More and more people are watching videos online. How are manufacturers in the collision repair space capitalizing on this trend?
Follow the Leader
Hiring the right people and identifying those who have potential for leadership roles is crucial for companies to grow and prosper in today’s business climate.
Can We Sustain?
The latest issue of Rolling Stone hit my mailbox the other day. I don’t know how I got roped into a subscription; one minute, I’m searching their archive for an article written in the 1970s by Hunter S. Thompson. The next thing I know, I’ve bought a three-month trial subscription, which renews for 12 months
Property/Casualty Insurers’ 2013 Profits Reflect First Net Gain Since 2007
At 10.3 percent, insurers’ overall rate of return at highest level since 2007.
Profit in the Paint Shop Series: Sand Scratches and Pinholes
By identifying and understanding some of the causes of redos,
we can minimize their frequency and stop losing money.
Marketing Through Social Media
More and more collision repair facilities are using social media to communicate who they are to customers…and increase sales.
Zara’s Collision Center Gifts Refurbished Vehicle through AkzoNobel Benevolence Program
Vehicle is 26th Zara’s has donated in 14 years of participation in program.
SCRS Celebrates Outstanding Service at 2012 Industry Achievement Awards
Lifetime Honorary Membership, Industry Achievement Award, Collision Industry Non-Individual Service Award, Humanitarian Award and Individual Service Award handed out in Oklahoma City.
Building a Kaizen Engine
As more and more people in our industry turn to lean solutions for their businesses, I feel a stronger urge to point out the vast difference between how lean is practiced today and what it’s original intent was.
Don’t Get Lured into the Hype About SOPs
You might think creating standard operating
procedures (SOPs) to standardize work is a good thing until you realize that no improvement is going on. Only once the need exists to find a better way to work will a work standard actually be used as an effective tool by employees.