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Long Live the Oxyacetylene Torch

Some think the oxyacetylene torch is dead. But more than a few master techs consider it a vital tool in their arsenals, and you may too once you understand its versatility.

Profiting from PDR: Paintless Dent Repair Is a Great Option and a Great Service to Your Customer

Paintless dent repair is a great profit opportunity for any body shop. In parts of the country where hailstorms are common, many of the insurance companies are advocating PDR. It’s a big moneysaver for them, and it speeds up repairs because the notorious “hail teams” blow in and out of town like the storms that

Assembly-Line Processing:Coming Soon to a Shop Near You

As repair dollars shrink and competition grows, we need to change the way we process vehicles to stay competitive and profitable.

Examining Materials and Paint Profitability

Why do some shops boast high paint and materials gross-profit percentages, while others just hope to break even? So often I meet with clients and shop owners and the discussion quickly turns to paint and materials costs and then their profitability (or lack of it). Sometimes, the “first liar never has a chance,” and sometimes

The Speed of Change

Plastics, metals – and even concrete – that can heal themselves.

Examining the State of the Industry

What’s happening in your shop and your local market aren’t the only factors influencing your shop’s profitability. Pay attention to the world around you.

Market Pricing: Examining the Forces Behind It

independently of recessions and bear markets? Some industry leaders would say yes, they do. The reality is that body shop sales tend to follow meteorological trends rather than economic indicators. Hail storms and the shellacking of ice that some cities get in the winter do more to drive markets for body work than does the

PDR: The Urban Legend of Body Repair Revealed

Back in ’80s, strange tales circulated about paintless dent repair techs’ “magically” disappearing dents. As the rumors grew, I convinced myself that these guys were dabbling in the black arts. (If not, then why all the secrecy, huh?) But when I got tired of losing work to them, I decided to take my chances and learn the skill myself.

Dent Fix Brings New Glue Technology to PDR

Let’s face it. The PDR, or Paintless Dent Removal, market is hot and getting hotter every day. Just open any trade magazine and you’re deluged with all the PDR tool offerings that exist. Manufacturers are offering every configuration of tool imaginable in exotic materials, color coded, titanium centers with kryptonite tips. It gets overwhelming when

Every Claim Is Not the Same

Insurance companies have led most consumers and shop owners to believe there’s no difference between first- and third-party claims – even though entirely different sets of laws and rules apply. And these differences can affect every aspect of your shop, from job scheduling to parts selection to liability to profitability.