Sherwin-Williams A-Plus Network Adds Summit Software & Mobile Solutions Program
Sherwin-Williams Automotive Finishes A-Plus Network is now affiliated with Summit Software & Mobile Solutions and its latest digital marketing platform. The two companies expect this will further assist A-Plus Network member shops to drive more cars, customers, revenue and profit to their facilities through the latter’s new digital promotion system. Summit’s Help I Crashed My
Matrix System Launches QR Code Technology
Matrix System Automotive Finishes announced the launch of its new QR code technology. A QR code is a two‐dimensional barcode that can be decoded by scanning with a smart phone such as an iPhone, Droid or Blackberry. Matrix System has designed its own QR code so that when scanned by a mobile device, it links
We’re Listening!
Every month, I try to write about something that I think will possibly assist some of you in running your businesses. Usually, it’s something I’ve come across or experienced that can be applied to our industry, and I try to present it in a way that motivates you to make a change or alter a
20 Tips for Better Customer Service
A recent run-in with bad customer service gave me the idea to come up with my own personal “Top 20 Tips on Improving Your Customer Service.” Look, we’re all customers. Even you as a business owner are a customer. Think about where you buy coffee or electronics or furniture. Think about your trips to the
A Comprehensive Guide to Adhesives in Collision Repair
Many OEMs are now recommending the use of adhesives when bonding panels together. Here’s a look at the different kinds of adhesives on the market and the functions they serve.
SEMA Education Institute Features 200-Plus Business Courses
SEMA members and professionals in the automotive specialty equipment market now have access to more than 200 business courses through the recently revamped SEMA Educational Institute (SEI) eLearning Center. Available at www.sema.org/elearning, the online business resource gives users solutions to many of today’s biggest challenges, according to SEMA. “SEI focuses on issues and topics that
PBE Jobber Webinar to Offer Tips to Improve Profit Using Your Distinctive Advantage to Improve Profit
The Automotive Aftermarket Industry Association (AAIA) is offering PBE jobbers a webinar, "Using Your Distinctive Advantage to Improve Profit" on July 26 at 11 a.m. EDT. The webinar will teach why, to be successful, businesses need to identify their company’s distinctive advantage, market this advantage to customers, then follow through by exceeding customer expectations by
Fix Auto USA Raises $25,000 for Project HOPE School at Charity Invitational Golf Tournament
Fix Auto USA held the Fix Auto Charity Invitational Golf Tournament at Arroyo Trabuco Golf Club in Mission Viejo, Calif., on May 18, 2011. More than 100 participants from the auto repair, dealership and insurance industries raised more than $25,000 for Project HOPE School, a public school created to help educate homeless youth living in
Sherwin-Williams Automotive Finishes Announces Seattle Location for Next 2011 EcoLean Level 1 Training
Sherwin-Williams Automotive Finishes announced it will hold its next 2011 A-Plus Network University EcoLean workshop at the Double Tree Arctic Club Hotel in Seattle, Aug. 9-10, 2011. The EcoLean program is for collision shop owners and managers who are interested in leveraging the power of lean production as well as business solutions that reduce environmental
Keenan Auto Body Raises $23,850 for Little Smiles Philadelphia
Keenan Auto Body Vice President and COO Michael LeVasseur announced the successful outcome of Keenan’s 13th Annual Charity Golf Outing held at Penn Oaks Golf Club on June 9. “I’m very pleased to announce that we have raised a respectable amount of $23,850 for Little Smiles Philadelphia, an all-volunteer organization,” LeVasseur said. Added Craig Camacho,