No Free Groceries: Body Shops Should Operate Like Grocery Stores
If you want something, you pay for it, and if you don’t pay for it, you don’t get it.
Suing as a Solution?
My lawyer friend told me that all parties involved in the collision repair industry are still trying to get away with all they can because there haven’t been enough lawsuits yet. I explored that theory and found he may be right.
Auditing Insurer Estimates
Analyzing insurer-produced estimates versus my own has led me to a better understanding of what body shops should and shouldn’t do during the estimating process.
Only the Strong Will Survive
As we embark on yet another NACE, the industry turns its collective head toward the ever-increasing tension between shops and insurers and asks, “What will be done to make this a more productive, pleasurable and mutually profitable relationship? Because what we have today is simply an exercise in continuous frustration and turmoil.” As if on
Turning Vendors into Partners
Identifying your vendors’ weaknesses and then helping them improve their businesses will improve your business as well.
DRPs, Here We Come?
Doing good work and counting on referrals will only get collision repair shops so far. At some point, we need to step up our marketing efforts. Part 12 of a series.
Another Leg to Stand On? Diminished Value
I’m not sure if you paid any attention to a recent story about an Ohio court ruling that an insurer had to pay for the “diminished value” of an insured’s car after a wreck. You probably should have in cased you missed it. Duke and Cheryl Rakich bought a GMC Yukon for $49,000 in 2003.
Antitrust
‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.
The Unofficial Collision Repair Dictionary
Many terms are used every day at our shops, but their true meanings are often muddled by the craziness of our business. A quick check of the dictionary can get us back on track.
Ditch Your One-Dimensional Ways: Diversification
Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.