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In SOPs We Trust – Standard Operating Procedures

Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.

“Poof!” Go Parts Profits?

Is State Farm direct-purchasing parts?

Point CounterPoint – Is Rear Body Sectioning an Acceptable Repair Procedure?

Bob Searle, manager Chris’ Body & Paint, Inc. Midvale, Utah OPINION: No I think most shops are equipped to do a clip, but in my opinion, there’s never a good time to do one because it’s never cost effective in the long run. It is for the insurance company, but not for the shop. It’s

Would Your Work Pass an Auto Safety Expert’s Test?

Many post-repair inspectors are finding that collision repair shops’ work isn’t up to snuff. And that can lead to a liability nightmare, not to mention the end of their businesses.

DRPs, Here We Come?

We’re shooting for a DRP, but that doesn’t mean we’re willing to give up something for nothing. Part 11 of a series.

Don’t Leave Dollars on the Table: Total Losses

Total losses are often regarded as a loss to a body shop. But the fact is the loss is your customers’ and doesn’t have to be borne in any sense by your business.

Are You Maxed Out?

Can a business ever max out on efficiency?

Envisioning the Future

If you’re ever going to get better results, you must create a new way. That means you must create ways that have never existed. And that means you must see the future and imagine those ways first.

Eying Aluminum Certification? Envisioning the Future

Becoming a certified aluminum repair center isn’t easy and may not be worth
it for some, but it may prove necessary
to stay ahead of the game

Get it Straight: Universal Anchoring

Universal anchoring is still the most popular frame straightening method in the U.S., but the fixture method is quickly catching up. Here’s a comprehensive look at both methods and the machines most suited for them.