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Why No One Wants Smart Kids to Become Repairers

“Why do our best students get pushed to go to college when we know that only 25 percent of all college graduates go on to employment in their field? Meanwhile, trades are overlooked. How can the collision industry compete with white collar, high-tech industries?” – Dan McClellan, autobody instructor, Great Johnstown Vocational Technical School, Johnstown, Pa

Dealer Incentives

“Why don’t the OEMs do a better job of supporting the collision repair industry through their dealer body?”

Building a Case for Industrialization

When your competition industrializes their operations, their production efficiency will improve dramatically – possibly 37 to 50 percent in a single shift. With such fierce competition, can you afford to continue doing something because “that’s the way we’ve always done it”?

Tapping Education and Training Sources

Here we go with another story on the technician shortage. But you may be surprised to learn that the tools you need to combat the problem are tools you already have – and tapping these sources for education and training can lead to a steady flow of qualified and loyal technicians.

Associations: Time to Join or a Waste of Time?

Opinions vary regarding the repair industry’s national associations, but one thing is certain: The industry has a wide range of national associations, each with differing beliefs, views and goals. Our examination of the industry’s national groups may help you decide if one coincides with your own convictions

The Rest of the Way Around the World

After BodyShop Business’ roving reporter Mike Lawrence returned from his two-day, 17-country whirlwind trip – in which he studied collision repair markets around the globe – he determined that while each country’s market is unique, it also sounds strangely familiar…(Continued from the August 2000 issue of BodyShop Business).

Gore/Bush on a Collision Course to November

Next month, U.S. citizens (this includes shop owners) will have a chance to elect a new American president. Since Michael Douglas, Harrison Ford and Morgan Freeman aren’t running, the choice comes down to George W. Bush and Al Gore. How will the 2000 election result affect your shop, and will the president have the power to keep his promises?

DOIs: Help, Hurt or Hinder?

"Why don’t body shops have any rights with their state Department of Insurance?" — Walter Danalevich, owner, Santa Barbara Auto Refinishing, Santa Barbara, Calif. Over the years, collision repairers across America have looked to state insurance departments for help and assistance in dealing with unprofessional and unethical insurance company practices. The results have been disappointing

A License To Repair

"Why isn’t it mandatory for all collision techs to be licensed?" — Don Marshall, manager, Fresno Chrysler/Plymouth, Fresno, Calif. The collision repair industry is the ultimate example of irony and paradox. In most (if not all) states, the damage appraiser needs a license to prove he’s capable of determining the cost and procedure of repairing

Come Back! Impressing New Technicians to Stay

While off to a promising start, an apprentice left collision repair behind. Why? For starters, shortcutting techs didn’t want to take the time to teach, and insurance “procedures” didn’t offer him hope for a secure future. If you’re lucky enough to snag a future tech, remember: The impressions he gets will be lasting ones, so make them good.