Ohio Body Shop Owners Association Pushes Consumer Education, Quality Repairs
It was just a low-key meeting at a Mexican restaurant, but the subject matter was anything but low-key. Members of the Ohio Body Shop Owners Association (OBOA) met March 10 in Oregon, Ohio, to discuss their latest consumer education ad campaign and also to go over some legislative strategies aimed at countering what they believe
List of Auto Body Trade Associations
NATIONAL ASSOCIATIONS Alliance of Automotive Service Providers (AASP) Minneapolis, Minn. Tel: (612) 270-6696 www.autoserviceproviders.com Automotive Service Association (ASA) Bedford, Texas Tel: (800) 272-7467 www.asashop.org Coalition for Collision Repair Excellence (CCRE) Bainbridge Island, Wash. Tel: (877) 700-7743 www.theccre.com Collision Industry Relief Mechanicsville, Va. Tel: (888) 667-7433 www.collisionindustryrelief.com Independent Auto Body Association (IABA) Raleigh, N.C. Tel: (336)
Are Aftermarket Parts Good or Bad for the Collision Repair Industry?
Point Counterpoint with Ronald Baker, Jr., and Tim O’Day
Don’t ‘Air’ with Your Compressor
Here’s the latest on air compressor technology and basic maintenance tips to keep yours running efficiently
Success is No Clich
One of our primary contributing editors, John Sweigart, recently provided us with some thoughtful input. He said that shops “need to start fixing the business process that fixes cars.” That struck a chord with me. Other contributing editors chimed in on this topic as well, and when you read over the collective diatribe, you find
An Incident at the Courthouse
Eighteen years ago, this stay-at-home mom got an auto body shop in her divorce settlement. Today, the story seems funny. Back then, not so much.
Bullied No More: Learn How to Counter Intimidating Negotiation Techniques
“My way or the highway” negotiation techniques have intimidated the repair industry long enough. Learn how to counter them.
A Streetrod Named Desire
Hot rods earned their infamous reputation thanks to youngsters (or hellraisers, as respectable, law-abiding folk used to call them) who thought any place was a good place to race. But the love of street rodding goes deeper than fast cars, grudge races and pink slips. It’s more about preserving the past and never forgetting where we came from.
State Steering Regulations
Alabama None Alaska A claimant may not be required to travel unreasonably either to inspect a replacement motor vehicle, obtain a repair estimate, or have the motor vehicle repaired at a specific facility. If a person adjusting or settling a claim elects to have repaired a claimant’s motor vehicle and chooses a specific facility for
Love (to Undercut) Thy Neighbor
“It seems like shops are more obsessed with competing than with working and sticking together, so how will we ever better the industry for ourselves?” – Dennis Terry, technician, Hilltop Auto, Cabot, Ariz. The fact that insurers work so hard to control the consumer explains one of the reasons why shops don’t “stick” together. Shops