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A Jump in Profits

Would you like to know how a Michigan body shop owner’s 8-year-old son doubled the facility’s profits? Here’s a hint. It involved a ramp, nine cars, a motorbike and “Ripley’s Believe It or Not.”

How Feds Dodged the Consent Decree in ’93

A group of shop owners – armed with reams of documentation and the 1963 Consent Decree – visited the Department of Justice in ’93 to provide what they considered proof of insurance industry wrongdoing. For whatever reasons, the DOJ dismissed their allegations, sweeping the Decree back under the rug. But how long can the dirt remain hidden?

A Reluctant Informer and the Hardest Hit

An Oregon body shop technician’s keen eye and decades of repair experience played a vital role in the apprehension of a driver responsible for the hit-and-run death of a 12-year-old girl. But it was more than knowledge of the job. It was his first-hand knowledge of knowing what it was like to lose a child.

An Allstate Exec Wrote this Article

Don’t turn that page! Regardless of how you feel about the insurance industry, try to objectively read this article. Why should you? Because few repairers know what it’s like to work on the insurance side – yet this perspective can give you insight into situations you encounter daily and help you run your business better.

Price Fixing or Price Negotiating

“Why do insurance companies control a shop’s labor rates? Isn’t this price fixing?” –– Ron Humphress, former parts manager, Good News Auto Body Shop, Salisbury, Md. Black Law Dictionary, 7th Edition, defines price fixing as an “artificial setting or maintenance of prices at a certain level contrary to the workings of the free market.” Price

Reducing Hazardous Waste

Managing waste should be done with the same care and attention to detail as any other integral part of your business because, after all, it affects your bottom line.

Aftermarket Crash Parts vs. OE

Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).

Info on Permits: Spraybooths

Spraybooths come with many decisions: what type to buy, from which manufacturer, where to place it in the shop, etc. And not only do they come with decisions, but they’re also attached to responsibility.