Independent Glass Association to Introduce Anti-Steering Comic Book
Are there any artistically gifted collision repairers out there? Please, we need your help! It looks like our industry could take a cue from the Independent Glass Association (IGA), which will debut a comic book called “Don’t Get Steered” at the 2008 Annual Conference and Auto Glass Show in Las Vegas next month. Apparently, the
For Good Measure
You must make sure your techs are taking measurements to accurately diagnose the condition of a collision-damaged vehicle. If you don’t, you’ll cheat yourself, them and your customers.
No Free Groceries: Body Shops Should Operate Like Grocery Stores
If you want something, you pay for it, and if you don’t pay for it, you don’t get it.
Who’s the Expert?
We’re the collision repair experts yet we allow insurers to dictate how repairs are done and let them pay us a mere pittance for it. The potential result is my biggest fear: an industry full of unqualified technicians
To Clip or Not to Clip?
“What’s the difference among what I-CAR, shops, insurance companies and car manufacturers are saying about clipping?”
Working on Hybrids: A Body Shop Primer
Hybrids account for only 1% of all U.S. light-vehicle sales, which actually presents a dilemma for shops: Because hybrids aren’t all that common (yet), shops aren’t as familiar with the potential hazards as they should be.
Do Database Times Really Matter?
Point CounterPoint
Do the Math: The Importance of Basic Math Skills
My wife is a third grade school teacher. She specializes in math and science. I could go on and on about the ills of our country’s education system, as I watch my wife do battle on the front lines day-by-day. But, when it comes to education, everyone has an opinion and most have no idea
Perplexed by Paint
Turns out this topic is much like the famous Bill Clinton quote: “It depends on what the meaning of is, is.” Paint brand popularity and exact market share are touchy subjects among the refinish paint companies. No one wants to be quoted in print as having less market share than the next guy, and there’s
The Mustang Kid
Finding the wrecked 1976 Mustang was the easy part. Putting it back together was a real labor of love.