No Supplements Allowed
My techs stopped speaking to me for a while, but once they started reaping the benefits ($$$) of our new system for heavy hits, they liked me again. And I liked the fact that my shop was more efficient and profitable.
Shop Profile: Cornering the Luxury Market
This shop owner knew what he wanted and got it: a thriving
business that repairs high-end vehicles and doesn’t compromise on quality.
Assembly-Line Processing:Coming Soon to a Shop Near You
As repair dollars shrink and competition grows, we need to change the way we process vehicles to stay competitive and profitable.
Shop Profile: Working Smart
Shop Name: Quality Collision Repair Inc. Location: Rockledge, Fla. Established: 1983 Square Footage: 6,642 Owners: Everette and Sandy Sharpe No. of Employees: 10 Repair Volume/No. of Cars Per Month: 60 cars per month Average Repair Cost: $1400 Shop Layout Working on his business – rather than in his business – has allowed this shop owner
Your Fearless (ASA) Leader
Geralynn Kottschade has gone through basic training and childbirth. Comparatively speaking, her new role as ASA Chair should be relatively painless.
Birds of a Feather
A strange phenomenon occurred in the metal department when we moved to a larger facility: The guys began to “nest” in one corner of the shop – recreating the disorganized, inefficient setup from the old building.
Bull In a Body Shop
When you believe something – fact or fiction – your belief shapes your reality. In this industry, repairers have held certain convictions for so long that they can’t recognize them for what they really are: bull.
10 Reasons To Measure
Whether it’s minor or major structural damage, setting up your measuring system and then measuring properly reduces the overall time spent repairing the vehicle.
Trick or Treat? Money Talks
You know it. I know it. And The Hartford is counting on it.
Pump Up the Volume
Can you increase volume by 35 percent without compromising quality while still working within insurance companies’ guidelines? This shop manager says, “Yes.”