More Than an Estimate
It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading
School Profile/Alfred State College
At Alfred State College (ASC) – a technical college in Western New York with a student body of 3,200 – an emphasis on work ethic and a real-world shop atmosphere combine to assure plenty of job opportunities for every graduate, including its autobody program grads.
Designing A Dream: Kustom Kreations
The newly opened Kustom Kreations, nestled in the scenic Sierra Nevada mountains of Carson City, Nev., is stopping traffic – literally.
A Model of Success: A 1:24 Collection!
Lee Stone began collecting cars nearly two years ago – everything from a Ford Model T to a ’56 Ford Pickup to the newly designed 1994 Mustang – and the collection is now pushing 30 vehicles.
Filling In the Details: Modern Plastic Fillers
Selecting and using modern plastic body fillers can be confusing – a myriad of products are offered by a myriad of manufacturers, each with its own recommended application procedures.
A History of Success and Change
The time: 1894. The place: Boston, Mass. The body shop: Fitzpatrick Brothers.
National VOC-Rule Update
The proposed National Rule governing the VOC (solvent) content of auto-refinish coatings has been postponed.
It’s All In The Mix: Do it Yourself and Save on Materials
Mixing your own paint is the single best way to save money on a shop’s material bill – in fact, no other individual change will make a shop more profit than in-house paint mixing.
Internet Insight
You’ve no doubt heard about the Internet. Whether it’s those commercials with guys in suits surfing in the streets, Al Gore talking about the Information Superhighway or somebody on the radio telling you about "dot com," it’s all around you. You may even be a “netizen” yourself.
The Cost of Going Global
Since each country’s refinish market is at a different stage of maturity, product needs vary – making formulation costly for manufacturers and standardization of VOC rules nearly impossible.