Don’t Get Lured into the Hype About SOPs
You might think creating standard operating
procedures (SOPs) to standardize work is a good thing until you realize that no improvement is going on. Only once the need exists to find a better way to work will a work standard actually be used as an effective tool by employees.
Fixing Loose GM Garnish Moldings
Often, it’s the small things that eat up time. For example, let’s say you repair a 2010 Buick that had been in a minor fender bender. When you’re done, the owner is happy and drives away. One week later, however, she returns to complain about a poor-fitting interior garnish molding. She’s sure your shop overlooked
The Functions of Fasteners
Self-piercing rivets, solid shank rivets, blind rivets, Dacromet bolts and so on. Understanding how these one-time fasteners work and what function they play are vital to producing a quality and safe repair.
AMI Announces Applications for $1,000 Scholarship to Attend the AVI Training Conference in Las Vegas
Application deadline is Sept. 10.
Mike O’Neal And Diamond Standard Companies Awarded ABPA Presidential Award for Bringing Forth a Standard For Structural Parts
At the Automotive Body Parts Association (ABPA) Awards Ceremonies held in Indianapolis, Mike O’Neal, president of Reflexxion Automotive and Diamond Standard, was honored when his companies were named recipients of the Presidential Award. The award is bestowed by the president of the ABPA to the company selected as the outstanding Member Company of ABPA that
‘Right to Repair’ Legislation Debated in New York
The Senate Standing Committee on Consumer Protection and the Assembly Standing Committee on Consumer Affairs and Protection held a joint hearing June 9 to hear testimony on the proposed New York State Automotive Right to Repair Act (SB 7302 and AB 6634). The Automotive Service Association (ASA) opposes the New York State Right to Repair
Carl’s Collision of Fall River, Mass., and ChemSpec USA Named Official Painter and Paint of Factory Five Racing
Factory Five Racing, the world’s largest manufacturer of component car kits, announced at its 13th Annual Open House on June 12 that Carl’s Collision Center, of Fall River, Mass., and ChemSpec USA were named the official painter and paint for the internationally renowned company. The designation is rarely used by the company, which has many
I-CAR to Announce New Role-Based Training Model at July 21 Event
I-CAR will host the 2010 I-CAR Industry Conference at the InterContinental Chicago O’Hare Hotel in Rosemont, Ill. The event will be held on July 21 from 8 a.m. until noon. This year’s event will coincide with several other industry meetings being held during the same week. I-CAR will introduce details of the new curriculum model
Ohio Auto Dealer Franchise Bill Signed by Governor
Legislation includes provision to allow reimbursement for emergency warranty and recall repairs.
Legal to Waive a Customer’s Insurance Deductible for Auto Body Repair?
Insurers will say that collision repairers waiving a consumer’s deductible equals insurance fraud. But unless your state law requires a shop to collect an insured’s deductible, you have no obligation to do so. After all, the contract for repair is with the consumer, not the insurer, so arrangements you make with the consumer are per your contract only.
