CARSTAR Berlin Named 2010 AutocheX Premier Achiever for Excellence in Customer Service and Satisfaction
CARSTAR Berlin was recognized as a 2010 AutocheX Premier Achiever for outstanding customer service and satisfaction at the ninth annual AutocheX Premier Achiever Awards ceremony in Las Vegas this past November. The Premier Achiever Award honors collision repair facilities that demonstrate their commitment to customer service as reflected by their extremely high customer satisfaction
Shop Owner, Employees Accused of Torching Cars in Customer Conflict
A Florida shop owner and two employees are facing felony arson charges after a disagreement with a customer escalated out of control. Bill Warnke, who owns J&B Collision in Port Charlotte, Fla., 18-year-old-Kyle Kissel and 19-year-old Benjamin Murtagh are accused of burning a total of five vehicles belonging to the customer and his business associate
Parts Cart Protects Customers’ Cars from Collapsed Roof
Who knew a little ol’ parts cart might save the day? It saved Fred Ellis’s day, anyway, when it held up the roof of his shop and saved three customers’ completed cars after the roof collapsed due to snow. As everybody knows, the East Coast really got slammed with snow this past winter. According to
El Paso Shop Shuts Down Without Notice and Keeps Customers’ Cars
On its Web site, Universal Body Shop in El Paso, Texas, dubs itself “The Name You Trust for Bodywork,” but to a group of unhappy customers, the shop that closed without warning about two months ago is anything but trustworthy. Owner Paco Rodriguez said he had to close the shop for financial reasons and wasn’t
Longtime Family Collision Repair Business Joins Forces with CARSTAR
JC Auto Rebuilders of Rockford, Ill., has rebranded as CARSTAR Team JC Auto Rebuilders.
CARSTAR Salutes the Women of the Collision Repair Industry
The women of CARSTAR U.S. are role models for anyone looking to succeed in the vehicle service business.
Three Generations Keep Trains Running on Time at CARSTAR Jacobus
CARSTAR Jacobus Founder Jerry Jacobus and son Dave share a passion for collision repair and also model railroading.
Kia to Share Customer Data with Insurers through LexisNexis
Through a strategic agreement, Kia connected vehicle data will be made available to U.S. auto insurers via the LexisNexis Telematics Exchange.
CARSTAR Scola’s Honors Teammates at Holiday Party
CARSTAR Scola’s Collision Center Owners Lou and Tony Scola recently honored their team members for their tenure and special accomplishments at their annual holiday party.
SUNY Morrisville Auto Body Program Makes Students, Cars Shine
A 1997 Mustang Cobra is getting the chance to shine again, thanks to students in Alexander Graf’s auto body technology classes.
