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Plastic Fasteners, Clips, and Auto Body Rivets

Items such as fasteners, clips and rivets may be small, but their impact on profits can be huge. Invest in too many, and you’ll end up with stuff you’ll never use. Invest in too few, and you’ll end up not having stuff on hand that you need.

Ending The Blending Debate

The issue isn’t about whether or not you should blend — make it a standard operating policy and just do it! The issue is about blending correctly, meeting vehicle owners expectations and getting paid by insurers.

The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.

The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.

The Business of Bedliners

Many shop owners have increased profits by offering sprayed-on bedliners. And because bedliners aren’t collision repair related, this profit center is “insurer free”.

A Case for Competition: OEMs vs. A/M Parts

A/M crash parts were once the collision industry’s best-kept secret — until insurers discovered them. When the tables turned, so did repairers allegiance to A/M parts. But where would the industry be if only OEMs supplied replacement crash parts?

Getting Into Customers’ Heads: Increasing the Chances of Selling Every Job

Hopefully, we can all agree that collision repair falls into two distinct operations: sales and production. Your shop may have the very latest heated downdraft booth and the snazziest computer-driven structural-repair bench, but unless you can get the customer to let your shop perform the repair, all the equipment in the world won’t help.

Wheeling In The Profits: Tire & Wheel Service

Traditionally deemed mechanical work, tire and wheel service could be the edge your shop needs to attract more customers and inflate profits.

Make Room For Elbow Room: Clutter & Organizing Space

Removing clutter and organizing space is an inexpensive way to better utilize your shop’s layout — and to increase shop productivity.

The Science of Paint

Funky flakes and effect pigments aren’t new, but it wasn’t until OEMs determined they were lucrative that they showed up on production vehicles. Now we’ve got rainbow, holograph and even glass-chip effects.