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Troubled Times

Insurer profits are at record highs, and body shop profits are at record lows. Steering is rampant and labor rates are being suppressed. And repairers are supposed to get along with insurers?

The Unofficial Collision Repair Dictionary: Part II

Class is back in session, students, as we take another look at terms used every day at our shops to figure out their true meanings.

NYSACTA to Hold Lobby Day in April

The New York State Auto Collision Technicians Association (NYSACTA) will have its annual Lobby Day on Tuesday, April 8, 2008. Lobby Day entails body shop owners and managers from all over the state meeting in Albany to deliver information to Assembly members and Senators. The day often includes meetings with representatives from the New York

NYSACTA to Hold Lobby Day in April

The New York State Auto Collision Technicians Association (NYSACTA) will have its annual Lobby Day on Tuesday, April 8, 2008. Lobby Day entails body shop owners and managers from all over the state meeting in Albany to deliver information to Assembly members and Senators. The day often includes meetings with representatives from the New York

Supreme Court Denies Allstate Petition

The U.S. Supreme Court has denied Allstate’s petition for writ of certiorari. Most recently, Allstate filed a reply brief to the Supreme Court in regard to the Texas statute prohibiting insurance companies from owning collision repair shops. This reply brief followed the Automotive Service Association’s (ASA’s) response and Allstate’s appeal after the U.S. Court of

Allstate Gives Florida McKinsey Documents

The ongoing saga between Allstate and Florida has so far resulted in the insurer forking over the so-called McKinsey documents, which are purported to detail Allstate’s claims handling procedures. Attorney David Berardinelli and other lawyers say the materials, developed by consultant McKinsey & Co., detail Allstate’s instructions to settle claims quickly with low-ball offers. If

California Bill Would Prohibit Aftermarket Parts on Factory-Warranty Vehicles

California State Sen. Carole Migden, D-San Francisco, introduced legislation (S.B. 1059) on Jan. 7 that would prohibit an insurance company from requiring that an aftermarket part be used in the repair of a vehicle that is under factory warranty. Insurance companies could be fined $5,000 to $10,000 per violation. According to the Collision Repair Association

Supplier Web Directory

The BodyShop Business Quick Reference Guide is a “Yellow Pages” for companies with a Web presence that offer products and services specifically designed for the collision repair industry. The directory is broken into two parts: 1. Products by Category 2. Alphabetical Company Listing Click HERE to download the PDF.   Alphabetical Company Listing:  1-800EveryRim: www.1-800everyrim.com

It’s One Year Later…

One year ago today in the January 2007 issue of BodyShop Business, I asked you, our readers, what you wanted to change about your business in 2007, what you wanted to accomplish and what you saw as your greatest challenge. Not surprisingly, I received some impassioned responses, one of which I feel compelled to print

Service Repair Information: An Important Tool

Accessing manufacturers’ proper repair procedures during the preproduction phase or when creating a repair plan is crucial to being efficient and profitable.