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Addressing Antitrust

When it comes to violating antitrust laws, insurance companies aren’t always the villains. Learn when it’s OK to speak out and join forces with industry members — and when it’s better to just zip your lips.

Personnel Profile: Technician Shortage

It’s no secret the collision repair industry is suffering from a technician shortage. What’s maybe not quite as well-known is that some of the industry’s current techs are suffering, too.

If You Build It…Remodeling Tips for Best Results

If you remodel your shop – and do it right – the return on your investment will be improved efficiency, increased profits and more motivated employees. Take it from these guys …

10 Tips For Techs

As a technician, you should be doing all you can to save money and work efficiently. Why? Because by implementing a few new work habits, you can increase shop profits — and your chances for a raise.

Balancing Act: Making Goals and Plans

You can’t manage time, so quit trying. Focus your energy on setting goals and establishing plans to achieve them, and you’ll find your time better used and your life more balanced.

Finesse, Not Force: Repairing Unibody Vehicles

When it comes to today’s unibody vehicles, it takes more mental energy and less brute force to get things straight.

Measuring For Dollars: Tips & Procedures

By following a few simple measuring tips and procedures, you can reduce re-dos, improve productivity and increase your bottom line.

Wheeling In The Profits: Tire & Wheel Service

Traditionally deemed mechanical work, tire and wheel service could be the edge your shop needs to attract more customers and inflate profits.

Living Life: Empowering Employees

Tired of working 80-hour weeks? Ready to start enjoying life rather than watching it pass you by? Empower your employees, and you can stop putting off until retirement what you could be doing today.

A New Profit Center: You

Most shop owners pay themselves a salary for their administrative tasks, but how many bill for their “professional” services – for their knowledge of cars that comes from years of experience?