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Bullying the Bully: Insurers Trying to Strong-Arm Consumers

When it comes to trying to strong-arm consumers into having their car repaired at a direct-repair shop, insurers have no shame. If you survived the accident, you’re fair game. Forget the long arm of the law. It’s the strong arm of the insurance industry that no one can seem to outrun. It’s no surprise that

Ode to the Unreasonable Man

“Great spritis have always encountered violent opposition from mediocre minds.” – Albert Einstein

Paint the Town Red: Aaron Clark

As a child, Aaron Clark wanted to paint everything in sight – and he did. That determination to fulfill his dreams has helped him to overcome adversity and to achieve his goals. Aaron Clark began his body shop career in his mother’s and step- father’s shop at the age of 8, literally growing up in

Don’t Compromise Safety

Because the insurance industry is focused on dollars rather than quality repairs, it’s up to us to know the proper repair techniques and to stand our ground.

Car Quarter Panel Installation

There are instances when using a used quarter makes sense – but only when we’re getting paid for all the necessary prep time involved.

Legislating Quality? A Bill to Declare Aftermarket Crash Parts Equivalent To OE Crash Parts

If common sense is so common, then why do so few people have it? I see examples every day that common sense is going the way of LPs and dinosaurs, and this latest only confirms my suspicions: California legislators are actually considering Assembly Bill 1163 – a bill to declare aftermarket crash parts equivalent to

Stupid Me, I Thought Parts Should Fit

Maybe A/M parts vendors would focus more on quality if we started passing the associated costs of having to return poor-fitting parts onto them.

Legislation and Intrigue in Illinois

It’s not easy getting laws passed that help consumers (and collision repairers) – especially when people in your own industry set out to sabotage your efforts.

UV Coatings: Curing at Light-Speed

Increase productivity and boost your bottom line. UV curable coatings reach full cure in two to three minutes – and that’s with no mixing, virtually no VOCs and no heat.

Jagging Rights: Jaguar’s Exclusive Aluminum-Repair Network of Authorized Shops

This shop spent $100K to gain entry to Jaguar’s exclusive aluminum-repair network of authorized shops. While developing technologies from the world’s automakers have left most shops out in the cold, they also present risk-takers with some real opportunities. Fairless Hills, Pa. – Hunt Auto Body is at first glance, a typical independent body shop, tucked