Eyes Wide Open: Two Techs Make the Transition from Shop Employee to Shop Owner!
With 60 years of industry experience between them, these two techs decided it was time to make the transition from shop employee to shop owner.
Barking up the Wrong Tree: Contact Your State Attorney General with Insurer-Related Complaints.
Because state insurance departments are merely taxpayer-funded bodyguards for the insurance industry, you need to contact your state attorney general with insurer-related complaints.
Strategies for Preparing – and Presenting – Your Estimate
The insurance industry’s reluctance to pay what I consider to be fair and proper damage appraisals concerns me greatly. It also concerns me greatly that many shops aren’t doing anything about it.
Turning Freeloaders into Paying Customers: This Simple Strategy Helped Us to Increase Walk-in Sales by 35 Percent
When your day is so hectic that your lunch consists of complimentary donuts from the local car rental company, the last interruption you want to deal with is a free estimate. Time is money. But don’t slash mention of the "F" word from next month’s ad copy just yet. With the proper system in place,
The Bottom Line: Many in This Industry Clearly Are Struggling to Run a Profitable Business
Before billing in dollars, I performed excellent work but was only paid for 60 to 70 percent of it,” says an Illinois shop owner. “The customers and insurance companies were happy, but I was poor.”
Does Association Membership Benefit a Collision Repair Shop?
Richard Lata, owner Martinsville Collision Martinsville, Va. Opinion: No We’re on DRPs with 12 different insurance companies, and we’re not even a big shop – I’m only 6,500 square feet. I’m an independent, and I’ve only been in business five years. In that five years time, I’ve learned how to go out and get work
Chasing the Dream: Transition from Technician to Shop Owner
Making a successful transition from technician to shop owner is possible – provided you realize that you’ll need a completely new set of skills to manage a shop.
Billing in Dollar$ Makes More Cents
No longer will you have to use (and justify) the labor hour “two-fer” ratio. Labor hours become irrelevant – and so does the insurance industry’s so-called “prevailing competitive price.”
Bottom Line: Database Differences Cost You
If our estimates match in content but a “database difference” hoses me out of money, I insist the insurance appraiser split the difference with me.
Paid in Full
A new service dedicated to collecting overdue and insurer-contested accounts takes the frustrating, time-consuming burden off your back — and gets you paid fairly for what you do.