Strategies to Stretch Profit Margins
Your options for increasing profit margins are limited when a vendor supplies you with the part, material or service. Instead, focus on improving the one profit margin you do have direct control over: labor.
Prime, Featheredge, Fill…The Lost Steps
It takes 12 steps to prepare a repaired panel for paint prep. If you’re not vigilant, you won’t get paid for seven of them – costing you hundreds of dollars per repair.
Our Lips Are Sealed: Understand Antitrust
And You’ll Realize That You Can Talk With Your Competitor (Even About Pricing).
How to Drop 13 DRPs — and Live to Tell About It
It didn’t take long to learn that more volume doesn’t always equal more money.
Debunking the Myth of ‘Pre-Accident Condition’
You may have the best collision repair facility this side of the Mississippi, but you still shouldn’t use the term ‘pre-accident condition’ to describe your repairs. It just isn’t accurate.
Disproving the Wheel Alignment Fallacy
The next time an adjuster wants to pay you tire-center prices for a collision wheel alignment, get out the P-pages and educate him till he gets it.
Ask or You Won’t Receive
Sometimes appraisers lie — so if you buy everything they’re telling you, you won’t make enough money to buy much else.
Even ‘Know It Alls’ Need Training
Take it from a reformed Mr. Know-It-All: You don’t know what you don’t know — so training is vital to staying ahead in an ever-changing industry.
A 10-Letter Word for Pain in the Butt
How can repair shops go on fighting for D-E-D-U-C-T-I-B-L-E payment when insurance agents keep selling customers on deductibles they can’t afford? I’ve got an idea that just might work.
The Great MQVP Parts Snafu
This repair took 39 days when it should’ve taken only five to seven. Why? I’m guessing because we’re not a “Blue Ribbon” shop.