CCC Introduces CCC OEM Care with Participation from Eight OEMs
Solution suite enables collision repairers, insurers and auto manufacturers to collaborate on safe, quality repairs.
AASP/NJ Members Learn How to Strategically Improve Their Businesses
The presentation, “Open Your Eyes…And You Will Become a Game Changer,” focused on KPIs, standing up to insurance companies and repairing a vehicle properly according to OE specifications.
CARSTAR Launches New Operations and Sales Structures Across U.S.
Zone directors and area managers on the operations team will use the proprietary CARSTAR EDGE Performance Platform to enhance store performance, CARSTAR noted.
Focusing on a “Total Quality” Experience in Your Auto Body Shop
The meaning of quality in the auto body industry has evolved to include customer experience, the workmanship and time it took to complete the repairs, the car rental and the manner in which the claim was settled with the insurance company. This is “total quality.”
GM’s Collision Repair Certification Program Will Measure Network Shops on Scanning, Repair Procedures
When General Motors launches its certified collision repair network later this year, body shops have told the automaker they’d like to see a program with “teeth.” It looks like GM has taken those suggestions to heart. “We are looking at a comprehensive program that is going to take into account a lot of aspects that
A Four-Step Process for Implementing Changes in Your Auto Body Shop
Matthew McDonnell admits that he once was one of those shop owners who would hear some great ideas at a conference and think to himself, “Yeah, that’s not going to work at my place.” But a four-step process changed his mind.
XL Hybrids to Unveil ‘Industry-First’ Hybrid-Electric Ford F-250 Pickup Truck
XL Hybrids, which develops electrification systems for the commercial vehicle market, said it will unveil the industry-first XLH hybrid-electric Ford F-250 pickup at the upcoming NTEA Work Truck Show in Indianapolis.
BodyShop Business Visits Axalta Customer Experience Center, Sprays Spies Hecker Hi-TEC, Cromax EZ
Trade journalists recently got the opportunity to suit up and spray Spies Hecker Hi-TEC and Cromax EZ automotive refinish products during a visit to Axalta’s Customer Experience Center in Concord, N.C.
How Can Collision Repair Shops Keep up with Advanced Vehicle Technology?
With all the new technology coming out in vehicles, how is a repairer to keep up with all the necessary training and acquire the necessary equipment and other related expenses at the current labor rate?
Finding Your Body Shop’s Competitive Advantage in a Changing Industry
Our business philosophy and strategy has taken us from the one 5,500-square-foot shop Dad started to the 17 locations we currently serve throughout New York.
