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Reader’s Choice: Why Doesn’t Our Industry Itemize Paint and Materials Just Like Parts?

Why doesn’t our industry itemize paint and materials just like parts? Is it only because it has always been based on paint hours? Or is it because insurers won’t change?

Reader’s Choice: How Are Other Body Shops Getting Insurers to Pay Legitimate Expenses?

If a repairer makes the vehicle owner their main priority, everything else will fall into its proper place…including your company’s profits.

CAPA Video Educates Consumers on Four Choices for Crash Parts

The animated whiteboard video explains that consumers have four options for crash parts: a part that’s branded by the vehicle manufacturer; a CAPA-certified, independently produced part; a non-CAPA-certified part; and a recycled part.

Automotive Body Parts Association: Maryland Parts Bill Would ‘Severely Limit Consumer Choice’

The Automotive Body Parts Association (ABPA) said it “strongly opposes” a proposed Maryland bill that would require body shops to use only OEM parts or certified non-OEM aftermarket parts for collision repairs.

Enter the BodyShop Business 2017 Reader’s Choice Contest and You Could Win An Easy $75!

Submit a question about some industry-related issue you want an answer to, and if it’s chosen, we’ll not only find someone to write an article on your topic but also credit you for the idea – and give you $75!

Reader’s Choice: What Can Be Done to Recruit and Retain Young People in Our Industry?

Like many other technical trades, our industry is facing an aging workforce, and many students are being urged to go the traditional four-year college route and not consider a technical trade as a career option.

Reader’s Choice: How Can We Stop Insurers Writing Estimates from Photos?

To me, there isn’t much difference between a photo-written estimate and a street-written estimate; they’re both inaccurate and will not be a basis for how I repair the vehicle.

Reader’s Choice: How Do You Respond to, ‘We Don’t Pay for That?’

In a normal business world, the statement “We don’t pay for that” could never and probably would never be made. But our world is far from perfect, so let me walk you through my mindset when faced with that answer…or should I say “non-answer.”

Reader’s Choice: Why Is There So Much Apathy Toward Training and Attending Meetings in Our Industry?

When it comes to our industry, I believe there are some underlying issues and agendas that drive much of the apathy we see.

Auto Care Association Warns California Legislature of Threat to Consumer Choice from Vehicle Telematics

Association is urging the car companies to work with third parties to develop a system that permits data from embedded systems to be shared with responsible entities with the consent of the car owner.