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Creating a Monster

An efficient shop is like a hungry monster. The more a shop’s cycle times improve, the more vehicles it needs to “feed” its appetite. Where will these extra vehicles come from? From shops that haven’t streamlined their operations

Is Your Paint Shop Profitable?

It’s all in the numbers. By taking out your calculator and figuring how well you’re doing on your key performance indicators, you can quickly determine where you’re proficient in the paint shop and where you’re just painting yourself into a corner.

Taking the Despair Out of Door Skin Repair

To make this often-dreaded task more appealing to techs – and more profitable to your shop – re-think door skin replacement during the estimating process. Then after writing an estimate that includes all the necessary procedures, enlist a few special techniques and tools to speed up the actual repair.

Orange You Going to NACE?

Bound for Orlando – the land of oranges and overabundant family fun – NACE promises a jam-packed schedule of seminars and workshops that leaves little time for mousing around.

Blending 201 – The Next Course

Gone are the days of vinyl tops, so quarter panels and roofs must form a continuous panel to blend. This means the clear should be applied over the entire area (if you use the method explained in Blending 101). It also means there’s an area for debate and disagreement between insurers and repairers.

The Rest of the Way Around the World

After BodyShop Business’ roving reporter Mike Lawrence returned from his two-day, 17-country whirlwind trip – in which he studied collision repair markets around the globe – he determined that while each country’s market is unique, it also sounds strangely familiar…(Continued from the August 2000 issue of BodyShop Business).

Reaching New Heights: Separating Types of Painters

What separates the average painter from an extraordinary one? The “best of the best” pay meticulous attention to their technique, gun maintenance, gun selection – and everything else involved with painting a vehicle. In fact, the best paint techs are scientists, students, sleuths, housekeepers and dancers all rolled into one.

Halfway Around the World in One Article

After BodyShop Business’ roving reporter Mike Lawrence returned from his two-day, 17-country whirlwind trip – in which he studied collision repair markets around the globe – he determined that while each country’s market is unique, it also sounds strangely familiar.

Hitting Your Mark: Accurate Estimators

Writing an accurate estimate takes precision and skill. Are your estimators up to the challenge? With knowledgeable and personable estimators leading your team, your shop will win customers and score profits.

Are You Qualified To Hire Me?

Today’s employees want employers who motivate, train and reward. And they won’t think twice about job hopping if they’re not satisfied. So what’s the secret to hiring and retaining qualified people? Understanding there’s not necessarily a shortage of qualified help, but a shortage of qualified employers.