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Prepare to Paint

Paint preparation is more difficult and complicated than it was a couple decades ago. To keep your shop as productive and profitable as possible, keep yourself up to date on the latest paint products.

Busting at the Seams

Growth isn’t as important as retaining quality and, most importantly, profitability.

Got the Paint Problem Blues?

Little paint problems can cost big bucks. But instead of spending a lot of green to make sure the reds, blues, metallics and pearls come out right, listen to the advice of experts who’ve experienced — and solved — these small, but expensive, problems.

Becoming the Sand Man

Sanding might not be the most exciting job in the shop, but don’t underestimate its importance. It’s a craft that demands skill and attention to detail. Are you and your techs paying it enough attention?

Powertrain Considerations

It’s easy to spot a dented fender, a cracked headlight or a crumpled rear decklid. But since there’s more to a collision-damaged vehicle than meets the eye, powertrain damage should be a top consideration –– if you want to ensure your customers’ vehicles get thoroughly repaired

In SOPs We Trust

Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.

Ask the Expert: Bob Blackshaw

If you’re interested in remodeling or building a shop from the ground up, this article is for you.

Industrializing Your Shop

My article in the November 1999 issue of BodyShop Business discussed the factors involved in the industrialization of our industry. It focused primarily on the evolution of the repair process, the human factors and the breakdown of repair tasks. Going a step further, this article focuses on the "plant" or shop requirements. Keep in mind that plant requirements include products and equipment, since they go hand-in-hand with maximum efficiency.

Skin Replacement…For Doors

While it’s possible to repair a door skin properly and profitably, replacing a door skin is cleaner, can be faster and can also produce a better-quality repair — once you know what you’re doing.

Gimme, Gimme, Gimme: Better, Cheaper & Faster

Years ago, the belief in business was that you could provide a product better, cheaper or faster — pick two. But to achieve success today, you must offer all three. Customers expect more, for less money and want it yesterday.