Vehicle Electronics: Time to Get Serious
Do you have processes and procedures for dealing with ADAS yet? It’s time for all of us to get serious about doing it right.
Know the Laws that Govern Your Auto Body Business
As a business owner or manager in any industry, the first thing you should be aware of are the laws that govern your company and the possible penalties for violating those laws.
How to Re-sell on Delivery
A thoughtful re-sell on the repair is the perfect opportunity to tell Mrs. Smith what you did to make her vehicle whole. By setting her expectations in the office and explaining the repairs in a proud and positive manner at the car door, the shop can increase her initial satisfaction by as much as 40%.
CARSTAR Celebrates Employee Appreciation Month
CARSTAR has announced that it is surprising 30 of its collision repair technicians with a 3M File Belt Sander in celebration of employee appreciation month.
Fix Auto Expands Franchise Development Team
Fix Auto USA has announced the addition of Leonard Lassak and Bradley Meyer to its franchise development team as business market managers, Pacific Northwest/Mountain States and Midwest markets.
OEM Auto Body Certification: What’s Next?
In 2011, the three major industry associations decided that OEM repair procedures should be the standard. In 2019, we’re talking about taking those repair procedures to the next level and getting that stamp of approval from the manufacturers who created them.
New Vehicle Electronics: Are You In or Are You Out?
Vehicle technology is changing at an unprecedented rate. So you will need to decide: are you in or are you out?
Caliber, Abra Finalize Merger
Caliber Collision Centers and Abra Auto Body Repair of America have announced the closing of their merger that unites the companies’ teams, brands and operations across the U.S.
Progressive’s Keys to Progress Provides Cars to Veteran Families
The National Auto Body Council (NABC) has announced that more than 100 veterans and their families have received the keys to a newly refurbished vehicle this month as part of Progressive’s sixth annual Keys to Progress event.
Employees: Is There a ‘Staff Infection’ in Your Auto Body Shop?
The morale in my shop is terrible. We stay busy but I see complacency, poor attitudes, no dedication and lack of loyalty or even basic desire to see the company succeed, let alone prosper. What can I do?
