Former BSB Contributor Causey to Run for N.C. Insurance Commissioner
Causey wrote for BodyShop Business from 2002 to 2004, emphasizing the importance of getting involved in politics, educating consumers and fighting against steering and insurer control.
N.Y. Bill Lays Out Broad New Estimate Requirements
A bill introduced in the New York Senate, S. 1949, would extend to repairers a broad range of new requirements for estimates. The bill, which its authors say is meant to curb "unnecessary car repairs," would impose extensive and detailed requirements upon repairers, requiring them to disclose more detailed information about labor charges on estimates
Choice Autobody Repair Association is Newest SCRS Affiliate
The Society of Collision Repair Specialists (SCRS) announced that the Choice Autobody Repair Association (CARA) is its 39th affiliate association. CARA is an Ohio-based group of repairers with members in an increasing number of other states. It maintains an unwavering focus on vehicle owner rights, with an emphasis on consumer awareness. When CARA wanted to
Auto Body Association of Connecticut Affiliates with SCRS
The Society of Collision Repair Specialists (SCRS) announced that the Auto Body Association of Connecticut (ABAC) is its newest affiliate association, bringing the total number of SCRS affiliates to 37. An advocate for repairer and consumer rights in its state, ABAC has been involved with a number of high-profile industry-related activities. Earlier in the year,
Connecticut AG Calls for Federal Investigation of Insurer Steering
In response to a nationwide petition circulated by the Auto Body Association of Connecticut (ABAC), Connecticut Attorney General Richard Blumenthal this week urged U.S. Attorney General Eric H. Holder, Jr., to uphold federal consumer protection laws against "deceptive referrals" by insurers and other similar unlawful activities that Blumenthal claims violate consumer rights. Blumenthal also asked
JUNE COVER STORY: Protect Your Interests
With the proper legal advice, you can use these documents to establish you and your customers’ rights, obligations and interests at the outset of your business relationship.
It’s Now or Never: A Proposed Code of Ethics for the Collision Repair Industry
People are funny. Most of the time, if something bothers them, they just complain about it and do nothing. We all know why, too: It’s easier to whine than actually do something to address what we’re whining about. Taking action is the rougher road to choose. That’s why there are monuments built and history books
Legislative Lowdown:
Florida – Senate Bill 2692, which prohibits insurers from owning or acquiring interests in motor vehicle repair shops, has been filed in the Florida Senate and referred to the committees on Banking and Insurance; Transportation; Judiciary. If S.B. 2692 passes, it’ll become effective July 1. S.B. 2692 provides civil penalty for specified violations; prohibits insurers
You CAN Create Customers
Shop co-owner Chuck Logan asks whether he can tell DRPs to take a hike and still stay in business.
Scare Tactics
Adjusters often use the “steering” phrases.