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Ford Locks Horns with Insurers, Consumer Advocates Over Part Patent Legislation

Automaker representative says ‘unscrupulous insurers’ spur manufacturing of low-cost ‘copycat parts,’ while consumer advocates tout bill’s support of marketplace competition.

Ohio Body Shop Owners Association Pushes Consumer Education, Quality Repairs

It was just a low-key meeting at a Mexican restaurant, but the subject matter was anything but low-key. Members of the Ohio Body Shop Owners Association (OBOA) met March 10 in Oregon, Ohio, to discuss their latest consumer education ad campaign and also to go over some legislative strategies aimed at countering what they believe

Ohio Body Shop Owners Association Pushes Consumer Education, Quality Repairs

It was just a low-key meeting at a Mexican restaurant, but the subject matter was anything but low-key. Members of the Ohio Body Shop Owners Association (OBOA) met March 10 in Oregon, Ohio, to discuss their latest consumer education ad campaign and also to go over some legislative strategies aimed at countering what they believe

Consumer Group Supports Design Patent Repair Clause

Keeping prices fair and the automotive collision parts marketplace free by adding a “repair clause” to U.S. design patent law is critical to preserving consumer choice, according to testimony from the Consumer Federation of America (CFA) and fellow advocates for consumer rights before the U.S. House Subcommittee on Courts, the Internet, and Intellectual Property. The

Protecting the Consumer – and You

Whether it’s health care or the collision industry, the bills California Sen. Jackie Speier sponsors always have one thing in common: doing what’s best for the consumer. As luck would have it, what’s good for the consumer is often good for the repairer.

Your Mission: Educate Consumers

"How can we better educate our customers so they can make more informed decisions about choosing a repair facility?" — Timothy Kilkeary, v.p., Kilkeary’s Auto Body, Inc., Eighty Four, Pa. Since I took over my family’s business in 1984, the collision repair industry has been on a roller coaster ride of changes, twists and turns.

CAR Coalition Welcomes CarParts.com as Newest Member

The CAR Coalition has been actively advocating for federal action to protect consumer rights and choices in the post-collision auto repair market.

U.S. Senate Judiciary Committee Discusses Anti-Competitiveness of ‘Most Favored Nation’ Clauses

The U.S. Senate Subcommittee on Antitrust, Competition Policy & Consumer Rights held a hearing on “Oversight of the Enforcement of the Antitrust Laws.”

Top 5 Stories of the Week

A recap of the top five stories on bodyshopbusiness.com during the week of Aug. 9.

Legislative Report

Legislative news from the week of Feb. 15.