GEICO to Sell Auto Insurance in Massachusetts
GIECO, the nation’s third-largest auto insurer, has filed with the Massachusetts Division of Insurance to sell policies in the state beginning in May. The move makes GEICO the second major insurer to move into the Massachusetts market since the state moved to “managed competition” for auto insurance about a year ago, with Progressive being the
California DOI Charges GEICO With Steering and Underpayment
California Insurance Commissioner Steve Poizner has given GEICO a show cause order on steering and underpayment issues. The commissioner first settled with the insurer in May 2007 over allegations of underpayments. GEICO paid a $60,000 penalty and was put on notice not to repeat its practices. During the next year, members of the Collision Repair
New York Shop Seeking $30,000 from GEICO
Two lawsuits filed against GEICO in Syracuse, New York, by Nick Orso’s Body Shop are moving forward after a Syracuse City Court judge denied GEICO’s motion to dismiss them. The suits, filed on behalf of customers and covering eight claims, seek to collect shortages in completed repair allowances and legal costs totaling about $30,000. Mike
GEICO Opens Auto Repair Xpress in Sacramento
GEICO has opened a new Auto Repair Xpress (ARX) facility in Sacramento, Calif., at Shanahan’s Auto Body, 6211 Power Inn Road. This is the third ARX facility in the area in addition to Bodycraft Collision Center, 5613 Auburn Blvd., in Sacramento and Kniesel’s Auto Collision Center, 4680 Pacific St., in Rocklin. There are more than
Keystone Manager Receives GEICO Partnership Excellence Award
LKQ has announced that Keystone General Manager Paul Lathrop and his team in Columbia, S.C., have been honored with GEICO’s 2007 Partnership Excellence Award. “It was such an honor to receive this award,” said Lathrop. “We strive to exceed our customer’s expectations for quality and service, so naturally it was very exciting to
GEICO Opens New Auto Repair Xpress in Pennsylvania
GEICO has brought its Auto Repair Xpress (ARX) program to West Chester, Pa. Much like Progressive’s concierge program, GEICO bills at as a “pain-free approach to collision repair” for the consumer. Customers drop off their vehicles at an ARX shop, meet a GEICO auto damage adjuster there to evaluate the repairs needed and drive away
CRA Wants GEICO Labor Rate Survey Scrutinized
Labor rate surveys will be the focus of the next series of meetings involving representatives of collision repairers, insurers and the California insurance commissioner. Collision Repair Association of California (CRA) lobbyist Richard Steffen said that he will discuss GEICO’s new labor rate survey at the first meeting on May 6. “The CRA will be challenging
GEICO No. 1 for Customer Loyalty on Brand Keys Index
For the second consecutive year, GEICO earned top honors among car insurance companies for its ability to create loyal customers in the 2008 Brand Keys Customer Loyalty Engagement Index. GEICO led auto insurers, ranking ahead of State Farm, Allstate, Nationwide and Progressive. The annual study examines consumer relationships with 382 brands in 57 categories to
GEICO Contributes to Hawaii Apprenticeship Program
GEICO and the Auto Body and Painting Association of Hawaii (ABPAH) recently partnered for a new apprenticeship program aimed at improving training and providing job opportunities in the auto body field. GEICO kicked off the program by presenting Kuroda’s Auto Body, Inc. with a contribution to its apprenticeship activities at the Waipahu shop. The body
NABC Donates Recycled Rides to Three Georgia Families
The NABC, along with various insurance and repair partners, recently donated Recycled Rides to three deserving Georgia families.
