Simple Repair Job Convinced MSO to Develop Procedures for Scanning, Diagnostics and Recalibration
One of our good customers got in a very minor accident with his new Honda Pilot. The job was a simple one: Replace the bumper, right front fender and door mirror, and repair a small dent on the door.
New York MSO Cole’s Collision Centers Featured in Local Newspaper
A dozen years ago, John Cole and his wife used their home as collateral to open their first shop. Today, Cole’s Collision Centers has five locations and 85 employees in New York’s Capital Region.
CARSTAR Adds Four-Store Pennsylvania MSO to Network
CARSTAR announced that Legacy Autobody Group is joining the CARSTAR family.
CIECA Wraps up Fourth MSO Summit
The Collision Industry Electronic Commerce Association (CIECA) said it concluded the fourth MSO T2T Summit for 2017 with great attendance and contributions and collaborations from MSOs’ IT thought leaders.
The MSO: Sell or Stay in the Game?
Is it time to consider selling your collision repair business, or do you make the investment that will be necessary to be a formidable competitor?
Long Island MSO Donates $4,000 to National Breast Cancer Foundation
The Collision Centers, an MSO in Long Island, N.Y., raised nearly $4,000 for the National Breast Cancer Foundation as part of Breast Cancer Awareness Month in October.
The MSO: Increasing Your Capture Rate
What would it look like if you increased your capture rate by just 5 percent? This is a question I continually ask our management team.
The MSO: The Key to Maintaining Consistency
We recognize that our organization’s ability to consistently deliver the best quality, speed and cost performance is critical to our success today and in the future.
The MSO: KPIs – The Key to Delivering Top Performance
I believe it is critical to our continued success to deliver the best performance on quality, speed and cost to our clients.
The MSO: OEM Certification for Your Future
I think in the very near future it will be impossible to repair a vehicle if your shop isn’t certified in a brand.
