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Oregon Shops Grade Insurance Companies; State Farm Ranks Best, Progressive Worst

Oregon repairers surveyed by a regional association graded insurers’ practices on how they resulted in quality repairs and customer service for drivers, and the results showed most were viewed as average. The Northwest Automotive Trades Association (NATA) sent surveys to approximately 650 repair shops in Oregon, and more than 100 responded. Respondents ranked the top

Shop Employee’s Illness Highlights Industry’s Lack of Health Insurance

When a member of the industry gets sick, it affects their well-being, their family and their employer. When that employee doesn’t have health insurance, not only is their health still in jeopardy, but also their financial future. Jason Van Der Sluis recently started a new job as a body technician at an auto body shop

Is the Insurance Company Also the Shop’s Customer?

  Rick Little, Owner Rick’s Auto Sales & Service Inc. Coshocton, Ohio Viewing insurance companies as your customer is an unhealthy and dangerous thing to do and will only lead to giving them complete control of the industry. We need only to look at the healthcare industry to see how subtly and completely this is

Auto Insurance Fraud Works Both Ways

Unfortunately, for some insurers, fraud is becoming part of normal business practices.

DataTouch Launches Data Pump Manager for Auto Body Shops

The Data Pump Manager is designed to share only the correct estimate and needed repair information to conduct business with each service provider.

ProColor Collision Welcomes First Shop in Montana

ProColor Collision Gallatin Valley is operated by Robert Rinta and Simon Gratch, who both served honorably in the Montana National Guard.

Auto Body Shops: Building a Foundation for the New Year

For the new year, it’s important to conduct a thorough audit of your finances to look for areas of opportunity and things to change.

An Ode to the Parts Cart: The Deceivingly Simple Solution to Optimizing Shop Productivity

By Tony Ashmore and Brian O’Reilly When it comes to managing your shop, in a perfect world there’s an organized, universal system. A system where every disassembled part is accounted for and stays perfectly intact, and where new parts are not misplaced, allowing every project to finish on time. Realistically though, we’re all human and

3 Strategies to Improve Your Insurance Protection

If you’re looking to improve your shop operations and set yourself up for success in 2024, remember these three insurance strategies.