Stand Out from the Competition – Gates Auto Body
Gates Auto Body believes that standard operating practices allow companies to do what their competition doesn’t – turn their employees into top performers and maximize results.
Do Something
“We’re losing our collective asses at the front door because we’ve quietly accepted our current situation as being beyond our control,” says a Mississippi shop owner, summing up perfectly the state of the industry and the mentality of many in it. His point? Doing something is always better than doing nothing. Take the recent change
Busy But Broke
Repairing cars is only a part of what we do. Ultimately, we run a collision repair buisness – which means we need to make a profit on the cars wedo fix.
Re-Inventing Collision Repair
DCR Systems is using standard operating procedures to drive consistency, quality and continuous improvement.
DRPs, Here We Come?
With standard operating procedures in place that support our team vision, our DRP goals may be attainable. Part 7 of a series.
Pricing Paint and Materials
The ‘dollars times hours’ formula no longer makes sense. But if insurers can get shops to continue to accept this old formula, why should they voluntarily change what they pay?
Democracy in Action
Back in early November, a series of e-mails began to circulate at a rather hectic pace among several industry people (shop owners, industry advisors, various media types, association and committee representatives, etc.). Typically, when you find yourself among the many who are copied on these e-mail strings, the tendency is to drop out quickly so
A Few Good Techs
Is there really a technician shortage or just a misappropriation of qualified techs? Is the pool of technicians shrinking faster than the collision repair market?
Will the end result be higher door rates?
Repairers Take Action
“Ditching this disingenuous ad is a victory for consumers — and a better business practice for GEICO. This incident should send a message that higher standards in insurance industry dealings are appropriate and necessary.” — Connecticut State Attorney General Richard Blumenthal, after GEICO complied with his request to pull a TV ad that features actress
Examining the State of the Industry
Too many shops, not enough work, not enough profit, too much insurer involvement and not enough business expertise on the part of shop owners are all contributing to the sorry state that is the collision repair industry.