No Bonding Allowed
It wasn’t long ago that the only choice a repair technician had to replace a quarter panel, roof or door skin was to cut it off and weld it back on.
Fighting Fraud
Bring up the subject of fraud and most people within hearing distance will turn tail and run the other direction.
Breaking the Bottleneck
The collision industry has gone through a gamut of changes in
the last 20 years – most of them due to the constantly changing
automobile industry and the technology required to repair those
vehicles to preaccident condition. Others have been due to EPA
guidelines and the concern for the environment. Along with these
changes, new equipment, materials and procedures have been introduced.
What A Tangled Web We Weave: Re-Installing Electrical Components and Wiring
Now that all the metal repair and refinishing has been completed, it’s time to start thinking about reinstalling all the electrical components and wiring removed before and during
the repairs, right?
Peak Performance: Maintaining the Equipment in Your Paint Shop
The investment in a state-of-the-art paint department can be mind boggling.
Aftermarket Crash Parts vs. OE
Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).
Beauty and the Body Shop
Uncovering beauty in a beastly lot and a run-down building, shop owner Boyd Dingman is helping to change the image of the collision repair industry and to maintain the image of an Omaha, Neb., neighborhood.
A Well-Rounded Painter
If your customer-service index is high and your marketing efforts are giving your shop a healthy backlog of work, you know that what happens when vehicles reach your paint
department is critical to your continued success. And what goes on in your paint department is highly dependent upon the quality.
of painters you employ.
Car Mending On A Mega Scale
Name: Chesrown Collision Center Location: Denver, Colo. Owner: The Chesrown Automotive Group and Republic Auto Nation Group Established: 1987 Square Footage: 60,000 (total); 20,000 (body shop and mechanical shop) Number of Employees: 63 (total); 27 (body and paint) Repair Volume: 350 cars per month (collision only) Average Repair Ticket: $2,000 (collision) Ever wonder what it’d
More Than an Estimate
It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading